Author Topic: Warning to Seagate 7200.11 hard drive owners  (Read 7349 times)

Offline geebox07

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Re: Warning to Seagate 7200.11 hard drive owners
« Reply #15 on: September 10, 2009, 04:35:06 PM »
@ Eugenet: Great news; sigh of releif for you  ;D

@ Chlow6: That's odd; I'm based in Western Europe and was able to get the whole thing done free (including pickup & return by courrier).  I know for a fact that the actual retrievel was done in their labs in the Nederlands as I was able to track its progress every day.  Can't see a reason why you'd be told to send it to US?  What did their serial checker utility tell you to do?

chlow6

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Re: Warning to Seagate 7200.11 hard drive owners
« Reply #16 on: September 10, 2009, 04:59:10 PM »
@ Eugenet: Great news; sigh of releif for you  ;D

@ Chlow6: That's odd; I'm based in Western Europe and was able to get the whole thing done free (including pickup & return by courrier).  I know for a fact that the actual retrievel was done in their labs in the Nederlands as I was able to track its progress every day.  Can't see a reason why you'd be told to send it to US?  What did their serial checker utility tell you to do?

My mistake. I mean it that for Malaysians to retrieve their data, you need to pay for shipment to either Seagate US or Europe for their free data retrieval. For me, i found out that there are only a few ways for you to solve this , that is to either RMA it for free, Send it for data retrieval service in US/ Europe (Self Pay for shipment but retrieval is free) or buy some DIY stuff and repair yourself (Read from a thread somewhere).
« Last Edit: September 10, 2009, 05:03:58 PM by chlow6 »

Offline geebox07

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Re: Warning to Seagate 7200.11 hard drive owners
« Reply #17 on: September 10, 2009, 08:20:46 PM »
Seems a bit unfair that they aren't willing to pay for shipping from Malaysia  :-\

Did you lose much data?  For me; it was the photos that were the biggest blow as movies, apps & music can all be downloaded again (albeit with a huge inconvenience overhead!).  Stupid, I know, but I'd got photos from the past five or six years on only on my secondary HD (mostly my GF's photos - she's a keen amateur photographer and would have been gutted to lose the lot). 

I've ordered two new 500GB WD Caviar Black drives which I'm going to set up in RAID 0 array, then use existing 500GB and 250GB as manual redundancy (manually back up the important files onto them).  I was hoping to set up a RAID 10 array but can't really afford a 3rd new HD to make up the 4 HD's I'd need for that  :'(

chlow6

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Re: Warning to Seagate 7200.11 hard drive owners
« Reply #18 on: September 10, 2009, 08:55:38 PM »
Seems a bit unfair that they aren't willing to pay for shipping from Malaysia  :-\

Did you lose much data?  For me; it was the photos that were the biggest blow as movies, apps & music can all be downloaded again (albeit with a huge inconvenience overhead!).  Stupid, I know, but I'd got photos from the past five or six years on only on my secondary HD (mostly my GF's photos - she's a keen amateur photographer and would have been gutted to lose the lot). 

I've ordered two new 500GB WD Caviar Black drives which I'm going to set up in RAID 0 array, then use existing 500GB and 250GB as manual redundancy (manually back up the important files onto them).  I was hoping to set up a RAID 10 array but can't really afford a 3rd new HD to make up the 4 HD's I'd need for that  :'(

Few hundred GB from a 500gb drive but most of them are just games, anime & music. Too bad that you lose your pictures, i would have been hit hard if i was in the same place. Raid array is quite good for data redundancy but very expensive.


Offline dexbot.fallout3

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Re: Warning to Seagate 7200.11 hard drive owners
« Reply #19 on: September 11, 2009, 11:58:03 AM »
I've ordered two new 500GB WD Caviar Black drives which I'm going to set up in RAID 0 array, then use existing 500GB and 250GB as manual redundancy (manually back up the important files onto them).  I was hoping to set up a RAID 10 array but can't really afford a 3rd new HD to make up the 4 HD's I'd need for that  :'(
Few hundred GB from a 500gb drive but most of them are just games, anime & music. Too bad that you lose your pictures, i would have been hit hard if i was in the same place. Raid array is quite good for data redundancy but very expensive.

Not RAID0, which is what geebox07 is using.
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Offline geebox07

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Re: Warning to Seagate 7200.11 hard drive owners
« Reply #20 on: September 11, 2009, 04:48:59 PM »
I didn't lose anything in the end; got the drive back from Seagate all working and all data intact - Yippee!

dexbot.fallout3 is right; a RAID 0 config alone doesn't offer any redundancy, just speed increase.  That's why I'll manually backup to my old HDD's (when my two new ones arrive - looking at watch and tapping foot impatiently!)

chlow6

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Re: Warning to Seagate 7200.11 hard drive owners
« Reply #21 on: September 11, 2009, 05:40:30 PM »
I didn't lose anything in the end; got the drive back from Seagate all working and all data intact - Yippee!

dexbot.fallout3 is right; a RAID 0 config alone doesn't offer any redundancy, just speed increase.  That's why I'll manually backup to my old HDD's (when my two new ones arrive - looking at watch and tapping foot impatiently!)

I check it out after dexbot.fallout3's comment. Rather expensive to get RAID 10 like u say.

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