Author Topic: Payment options  (Read 2176 times)

Offline Bahadir

  • Newbie
  • *
  • Posts: 11
Payment options
« on: May 03, 2017, 01:21:34 AM »
Hi Bolehvpn admins,

In the order page, I see two options to pay via a credit card, Paymentwall and Paydollar. I guess I can go for any of those options but I would like to know is that what the difference is between them? And in terms of charges and/or commissions, are they both the same?

Offline Chris

  • BolehVPN Staff
  • Admiral
  • *****
  • Posts: 2200
  • Beneath a cobalt moon
Re: Payment options
« Reply #1 on: May 03, 2017, 10:01:50 AM »
Hi!

There shouldn't be any charges imposed on you, both options are simple there for ease of use :)

Offline Bahadir

  • Newbie
  • *
  • Posts: 11
Re: Payment options
« Reply #2 on: May 09, 2017, 02:28:09 PM »
Just one last question. When placing the order, can I just enter my email address and fill only the boxes for City and Postal Code and District, instead of the full home address?

Offline Chris

  • BolehVPN Staff
  • Admiral
  • *****
  • Posts: 2200
  • Beneath a cobalt moon
Re: Payment options
« Reply #3 on: May 09, 2017, 03:55:19 PM »
Hi!

Is this via a credit card? I think that you would need to input your full billing address, depending on your method of payment. Do note that we do not keep any of these details, these are processed by our payment processor and not stored on our server.

Offline Bahadir

  • Newbie
  • *
  • Posts: 11
Re: Payment options
« Reply #4 on: May 09, 2017, 11:49:22 PM »
Via a credit card.

If sent, do we receive our invoice to our physical address or email address?  Or is it just a formality to ask the billing address?

Offline Chris

  • BolehVPN Staff
  • Admiral
  • *****
  • Posts: 2200
  • Beneath a cobalt moon
Re: Payment options
« Reply #5 on: May 10, 2017, 10:32:57 AM »
There's no invoice sent - billing address is required as a security check by the payment processor. Basically, without a proper billing address the payment would not go through as it would be flagged as fraudulent.

Offline lazycritic

  • Newbie
  • *
  • Posts: 1
Re: Payment options
« Reply #6 on: May 29, 2017, 10:45:37 AM »
Quote
both options are simple there for ease of use
Please keep in mind that more options is not necessarily "easier to use".

I went with BolehVPN because you have this great forum where we can talk to you out in the open, but I think some of your competitors have a better understanding of a polished UX. This is an example.

Hope you consider smoothing things out.

In this case, maybe some people can use one but not the other? I know that these payment companies can sometimes be flakey depending on your bank.
« Last Edit: May 29, 2017, 10:50:17 AM by lazycritic »

Offline Mnnlmmol

  • Newbie
  • *
  • Posts: 1
Re: Payment options
« Reply #7 on: April 09, 2018, 05:34:12 PM »
I see two options to pay via a credit card, Paymentwall and Paydollar.
Ie the BolehVPN does not support payments via Bitcoin, PayPal, and WebMoney?

Offline AJaydono

  • BolehVPN Staff
  • Lieutenant
  • *****
  • Posts: 141
Re: Payment options
« Reply #8 on: April 17, 2018, 01:22:04 PM »
I see two options to pay via a credit card, Paymentwall and Paydollar.
Ie the BolehVPN does not support payments via Bitcoin, PayPal, and WebMoney?

Yes we accept Bitcoin and Paypal.