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Community: Hang out with the Boleh family => General Discussion => Topic started by: winddrift03 on December 07, 2012, 04:51:52 AM

Title: ISP email error
Post by: winddrift03 on December 07, 2012, 04:51:52 AM

when trying to send an email I get this error:

An error occurred sending mail: The mail server sent an incorrect greeting:  imp11 smtp.charter.net OTQuMjQyLjIxMy4yNTI= You must connect from Charter IP space.  E1110.
My provider is Charter.net

amy ideas on what to do?

Title: Re: ISP email error
Post by: winddrift03 on December 07, 2012, 04:58:10 AM

i fixed it by switching servers

Title: Re: ISP email error
Post by: Chris on December 07, 2012, 08:04:56 AM

Glad to hear that. Which server did you switch to?

Title: Re: ISP email error
Post by: Reuben on December 07, 2012, 11:04:02 AM

winddrift03: This is because your ISP requires you to have your original ISP address to send mail using their ISP e-mail to prevent spammers using their SMTP server. Not much we can do there unfortunately.