BolehVPN Support

Sales Queries => Product Enquiries => Topic started by: Danish Roan on October 23, 2012, 09:23:02 PM

Title: US-SurfingStreaming TCP / UDP Not Working for Past 3 or 4 Days
Post by: Danish Roan on October 23, 2012, 09:23:02 PM

Hi,
I have not been able to connect to US-SurfingStreaming TCP/UDP since the weekend. Error log says:
...
Tue Oct 23 21:21:03 2012 TCP: connect to 68.68.105.234:443 failed, will try again in 5 seconds: Can't assign requested address
Tue Oct 23 21:21:08 2012 NOTE: --mute triggered...
[ERROR]Connect to server timeout

Everything else runs fine.

Would appreciate any guidance to get this fixed asap.

Cheers,
Danish

Title: Re: US-SurfingStreaming TCP / UDP Not Working for Past 3 or 4 Days
Post by: Chris on October 23, 2012, 09:40:30 PM

Try reinstalling BolehVPN-Gui. What about the other servers, are you able to connect to say FullyRouted-All?

Title: Re: US-SurfingStreaming TCP / UDP Not Working for Past 3 or 4 Days
Post by: Danish Roan on October 23, 2012, 09:46:59 PM

Yes, everything else, including Fully Routed, works. Will try reinstalling.

Title: Re: US-SurfingStreaming TCP / UDP Not Working for Past 3 or 4 Days
Post by: Danish Roan on October 23, 2012, 10:12:39 PM

Didn't work.
I uninstalled Boleh-VPN Gui and then reinstalled it.
Same problem.

Next step?

Title: Re: US-SurfingStreaming TCP / UDP Not Working for Past 3 or 4 Days
Post by: Chris on October 23, 2012, 10:29:09 PM

Are you behind any firewalls / antivirus? Who is your ISP? Did you reboot your system after uninstalling our GUI and before installing it again?

Title: Re: US-SurfingStreaming TCP / UDP Not Working for Past 3 or 4 Days
Post by: Danish Roan on October 23, 2012, 10:32:20 PM

No firewalls / antivirus. Maxis. Didn't reboot system after uninstalling the GUI but ensured that it was permanently removed from the trash.

The US-SurfingStreaming TCP / UDP service was working until a few days ago. The problem with this service may have started after I replaced Tunnelblick with the Gui. However, all the other services work perfectly fine.

Title: Re: US-SurfingStreaming TCP / UDP Not Working for Past 3 or 4 Days
Post by: Chris on October 23, 2012, 10:38:41 PM

Hmm. Could you try a quick reboot? Since you're on Mac, there's a known bug with Mac OS where changes to the internet connection (LIke connecting to a VPN server) messes up the network interface, resulting in the error you get. A reboot should fix this.

Title: Re: US-SurfingStreaming TCP / UDP Not Working for Past 3 or 4 Days
Post by: Danish Roan on October 23, 2012, 10:52:10 PM

Thanks Chris. The reboot worked. Problem solved.  :-*