BolehVPN Support

Community: Hang out with the Boleh family => General Discussion => Topic started by: SLasher_92 on September 24, 2012, 12:10:15 PM

Title: unknown error, please check log
Post by: SLasher_92 on September 24, 2012, 12:10:15 PM
heres my VPN log, i dont really have much of an idea of what any of it means, im pretty new to this stuff


Checking installed tap driver...

Mon Sep 24 13:56:13 2012 OpenVPN 2.2.2 Win32-MSVC++ [SSL] [LZO2] [PKCS11] built on Dec 15 2011
Mon Sep 24 13:56:14 2012 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables
Mon Sep 24 13:56:14 2012 Control Channel Authentication: using 'C:/Users/luke/AppData/Local/BolehVPN/cfg/OPENVPN/ta.key' as a OpenVPN static key file
Mon Sep 24 13:56:14 2012 LZO compression initialized
Mon Sep 24 13:56:14 2012 UDPv4 link local: [undef]
Mon Sep 24 13:56:14 2012 UDPv4 link remote: 212.117.176.2:443
Mon Sep 24 13:56:19 2012 [server] Peer Connection Initiated with 212.117.176.2:443
Mon Sep 24 13:56:21 2012 TAP-WIN32 device [Local Area Connection 3] opened: \\.\Global\{CD7A201B-B34A-4925-B716-810BEB0A7014}.tap
Mon Sep 24 13:56:21 2012 ERROR:  This version of OpenVPN requires a TAP-Win32 driver that is at least version 9.9 -- If you recently upgraded your OpenVPN distribution, a reboot is probably required at this point to get Windows to see the new driver.
Mon Sep 24 13:56:21 2012 Exiting

[ERROR]vpn connect error, please check log
Checking installed tap driver...

Mon Sep 24 13:58:18 2012 OpenVPN 2.2.2 Win32-MSVC++ [SSL] [LZO2] [PKCS11] built on Dec 15 2011
Mon Sep 24 13:58:18 2012 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables
Mon Sep 24 13:58:18 2012 Control Channel Authentication: using 'C:/Users/luke/AppData/Local/BolehVPN/cfg/OPENVPN/ta.key' as a OpenVPN static key file
Mon Sep 24 13:58:18 2012 LZO compression initialized
Mon Sep 24 13:58:18 2012 UDPv4 link local: [undef]
Mon Sep 24 13:58:18 2012 UDPv4 link remote: 212.117.176.2:443
Mon Sep 24 13:58:23 2012 [server] Peer Connection Initiated with 212.117.176.2:443
Mon Sep 24 13:58:25 2012 TAP-WIN32 device [Local Area Connection 3] opened: \\.\Global\{CD7A201B-B34A-4925-B716-810BEB0A7014}.tap
Mon Sep 24 13:58:25 2012 ERROR:  This version of OpenVPN requires a TAP-Win32 driver that is at least version 9.9 -- If you recently upgraded your OpenVPN distribution, a reboot is probably required at this point to get Windows to see the new driver.
Mon Sep 24 13:58:25 2012 Exiting

[ERROR]vpn connect error, please check log
Checking installed tap driver...

Mon Sep 24 14:00:56 2012 OpenVPN 2.2.2 Win32-MSVC++ [SSL] [LZO2] [PKCS11] built on Dec 15 2011
Mon Sep 24 14:00:56 2012 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables
Mon Sep 24 14:00:56 2012 Control Channel Authentication: using 'C:/Users/luke/AppData/Local/BolehVPN/cfg/OPENVPN/ta.key' as a OpenVPN static key file
Mon Sep 24 14:00:56 2012 LZO compression initialized
Mon Sep 24 14:00:56 2012 UDPv4 link local: [undef]
Mon Sep 24 14:00:56 2012 UDPv4 link remote: 217.168.16.25:443
Mon Sep 24 14:01:02 2012 [server] Peer Connection Initiated with 217.168.16.25:443
Mon Sep 24 14:01:04 2012 TAP-WIN32 device [Local Area Connection 3] opened: \\.\Global\{CD7A201B-B34A-4925-B716-810BEB0A7014}.tap
Mon Sep 24 14:01:04 2012 ERROR:  This version of OpenVPN requires a TAP-Win32 driver that is at least version 9.9 -- If you recently upgraded your OpenVPN distribution, a reboot is probably required at this point to get Windows to see the new driver.
Mon Sep 24 14:01:04 2012 Exiting

[ERROR]vpn connect error, please check log
Checking installed tap driver...

Mon Sep 24 14:05:26 2012 OpenVPN 2.2.2 Win32-MSVC++ [SSL] [LZO2] [PKCS11] built on Dec 15 2011
Mon Sep 24 14:05:26 2012 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables
Mon Sep 24 14:05:26 2012 Control Channel Authentication: using 'C:/Users/luke/AppData/Local/BolehVPN/cfg/OPENVPN/ta.key' as a OpenVPN static key file
Mon Sep 24 14:05:26 2012 LZO compression initialized
Mon Sep 24 14:05:26 2012 UDPv4 link local: [undef]
Mon Sep 24 14:05:26 2012 UDPv4 link remote: 46.19.137.130:443
Mon Sep 24 14:05:31 2012 [server] Peer Connection Initiated with 46.19.137.130:443
Mon Sep 24 14:05:33 2012 TAP-WIN32 device [Local Area Connection 3] opened: \\.\Global\{CD7A201B-B34A-4925-B716-810BEB0A7014}.tap
Mon Sep 24 14:05:33 2012 ERROR:  This version of OpenVPN requires a TAP-Win32 driver that is at least version 9.9 -- If you recently upgraded your OpenVPN distribution, a reboot is probably required at this point to get Windows to see the new driver.
Mon Sep 24 14:05:33 2012 Exiting

[ERROR]vpn connect error, please check log
Title: Re: unknown error, please check log
Post by: Chris on September 24, 2012, 12:23:54 PM
Which version of our GUI are you using (Check in the Settings tab)? Do you have any other VPN's installed? Try a reinstall of our GUI, should fix it.
Title: Re: unknown error, please check log
Post by: SLasher_92 on September 24, 2012, 12:28:10 PM
i tried uninstalling & reinstalling a few times & that didn't work. the version im using is 2.0.7
Title: Re: unknown error, please check log
Post by: Chris on September 24, 2012, 12:30:47 PM
Do you have any other VPN software installed, eg OpenVPN, HMA or so on? If so, uninstall them.

Try this, uninstall your current version, reboot your system then download and install the latest version of the BolehVPN-GUI (http://bolehvpn.net/serv_bolehvpn_inst-02.php) for windows and make sure to run it as admin.
Title: Re: unknown error, please check log
Post by: SLasher_92 on September 24, 2012, 12:43:24 PM
tried that and its still doing the same thing
Title: Re: unknown error, please check log
Post by: Chris on September 24, 2012, 12:49:05 PM
Which OS are you using and do you have any antivirus / firewalls installed?

Start menu > Right click on My Computer and select Properties, then click Device Manager. Open the Network Adapters, right click on the TAP-Adapter and hit Uninstall. After this run BolehVPN and try connecting to a server.
Title: Re: unknown error, please check log
Post by: SLasher_92 on September 24, 2012, 12:56:28 PM
tried that and it still didn't work, i disabled my antivrius software and i tried turning of my firewalls
Title: Re: unknown error, please check log
Post by: SLasher_92 on September 24, 2012, 12:56:48 PM
and im using windows 7
Title: Re: unknown error, please check log
Post by: Chris on September 24, 2012, 12:59:07 PM
What about OpenVPN then? http://swupdate.openvpn.org/community/releases/openvpn-2.2.2-install.exe (http://swupdate.openvpn.org/community/releases/openvpn-2.2.2-install.exe) Uninstall BolehVPN, install this instead, run as admin. Visit the portal, https://portal.bolehvpn.net (https://portal.bolehvpn.net) login click Download keys, extract the contents of the just downloaded .zip file to the Openvpn\Config folder.
Title: Re: unknown error, please check log
Post by: Reuben on September 24, 2012, 02:38:39 PM
Btw are you using 32 bit or 64 bit of Win 7?
Title: Re: unknown error, please check log
Post by: Reuben on September 24, 2012, 02:45:54 PM
Did you have previous OpenVPN versions installed? This is quite a common problem if there is residue OpenVPN drivers still uninstalled.

If you can open a command line.

Start
Type cmd in the "Search programs and files" box

Type cd C:\Users\YOURUSERNAME\AppData\Local\BolehVPN\

Type bolehvpn -reset

Now try restart BolehVPN and seeing if there is any error.
Title: Re: unknown error, please check log
Post by: Reuben on September 24, 2012, 03:01:18 PM
My GUI developer Vonger is following this thread now and he will reply further!
Title: Re: unknown error, please check log
Post by: vonger on September 24, 2012, 03:11:54 PM
Hi,
  This problem is driver version mismatch. Might be caused by old installed OpenVPN client application, they did not remove all exist tapdriver when you uninstall them.
  Please try to run "bolehvpn -reset" in command line under BolehVPN installed folder.
  You can try to run command line "tapinstall remove tap0901" under BolehVPN install folder /drv/x86 to remove all install x86 tap driver, and then run same command line under /drv/x64 to remove 64bits tap driver.
  If you can not handle this, I can use skype or teamviewer to help you solve this problem. :)
Title: Re: unknown error, please check log
Post by: SLasher_92 on October 01, 2012, 11:59:26 AM
yea mate, you may have to skype me im having no luck, let me know when your avaliable


cheers
Title: Re: unknown error, please check log
Post by: vonger on October 02, 2012, 10:30:54 AM
OK, I have send my skype to your mail, please check :)
Title: Re: unknown error, please check log
Post by: Reuben on October 02, 2012, 10:31:09 AM
I believe Vonger has contacted you on this!
Title: Re: unknown error, please check log
Post by: erifuno2 on August 09, 2013, 10:45:59 PM
I am having the same issue, a team viewer session would be preffered
Title: Re: unknown error, please check log
Post by: Chris on August 10, 2013, 10:57:07 PM
Could you provide us with the logs from the BolehVPN client? Which server are you connecting to? Do you have any antivirus / firewalls installed?