BolehVPN Support

Sales Queries => Product Enquiries => Topic started by: 2012bolevpnuser12 on August 08, 2012, 01:44:33 PM

Title: also having trouble renewing certificate
Post by: 2012bolevpnuser12 on August 08, 2012, 01:44:33 PM
my  certificate expired today, yet i all ready paid for 2 more months and it wont renew.

I could not locate any instructions on how to renew it on the website and forum, if you have a link that explains it please email it. i can not understand why this is so difficult to renew.

I have tried the following things, download the zip file, unzip in the folder in   bolehvpnc/user/mike/ appdate/local/ i even clicked on the certificate file and installed it some how, i reinstalled the gui again and reinstalled the zip file, is not working and really have no idea what to do. I tried using the update button in the gui I am using version 2.09

Is there anything on your end you can do to fix it? is there something i need to do??
Title: Re: also having trouble renewing certificate
Post by: Reuben on August 08, 2012, 01:49:54 PM
Erm i already replied to you via e-mail
Title: Re: also having trouble renewing certificate
Post by: 2012bolevpnuser12 on August 08, 2012, 01:57:20 PM
yes after i posted this, i got email

its working now  ;D

in the future should i renew several days in advance ????

cheers
Title: Re: also having trouble renewing certificate
Post by: Reuben on August 08, 2012, 03:46:20 PM
Nah it was cause of a bug in our system that was fixed sometime in 6 August 2012 but you were one of the few caught before :(
Title: Re: also having trouble renewing certificate
Post by: 2012bolevpnuser12 on August 08, 2012, 05:27:28 PM
ok cool  8)