BolehVPN Support
Sales Queries => Product Enquiries => Topic started by: Seasider4374 on June 29, 2014, 07:31:36 PM
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Had been recommended this service by another user although I've had a lot of trouble getting it to work - more often than not it doesn't.
I mainly want the service for the FullyRouted (uTorrent use) and occasionally Surfing Streaming option (BBC iPlayer).
Whenever I tried to connect to the FullyRouted all services upon an apparent successful connection the GUI would still show my actual public IP address, and not that of a different global location. The only way I found to get around this was constant reconnecting or completely closing the service and re-opening it. Doing this I had success at hiding my IP about one time in ten.
Same situation for the Surfing Streaming.
However, today I am unable to connect at all and always get an error message at 10% of the way through connecting as follows;
Default Gateway: 192.168.3.1
SUCCESS: download 1092 bytes update information to local.
Version Server: 2.4.5
Version Current: 2.4.5
Checking installed tap driver...
No matching devices found.
Use port 44358 as management port
Sun Jun 29 20:23:29 2014 OpenVPN 2.3.4 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [PKCS11] [IPv6] built on Jun 7 2014
Sun Jun 29 20:23:29 2014 library versions: OpenSSL 1.0.1h 5 Jun 2014, LZO 2.05
Sun Jun 29 20:23:29 2014 Control Channel Authentication: using 'C:/Program Files (x86)/BolehVPN/cfg/OpenVPN/ta.key' as a OpenVPN static key file
Sun Jun 29 20:23:29 2014 UDPv4 link local: [undef]
Sun Jun 29 20:23:29 2014 UDPv4 link remote: [AF_INET]83.170.109.13:443
Sun Jun 29 20:23:33 2014 [server] Peer Connection Initiated with [AF_INET]83.170.109.13:443
Sun Jun 29 20:23:36 2014 There are no TAP-Windows adapters on this system. You should be able to create a TAP-Windows adapter by going to Start -> All Programs -> TAP-Windows -> Utilities -> Add a new TAP-Windows virtual ethernet adapter.
Sun Jun 29 20:23:36 2014 Exiting due to fatal error
[ERROR]vpn connect error, please check log
I have made no changes to any settings at all - what's happened to my TAP adaptor(s), and how can I ensure a connection every time I connect?
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Hi there!
Could you email us at support@bolehvpn.net about this? Let us know your OS, 64 / 32 bit version, as well as if you are using any antivirus / firewalls or other interfering programs.
Also let us know if you have run the BolehVPN client as admin.
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1. i'm facing the same issue
2. running windows 8.1 enterprise
3. windows firewall turned off
4. mcafee enterprise 8.0 with HIPS turned off
5. using streamyx = streamyx connection is fine
6. using TMnet wifi router
7. i run bolehVPN GUI as administrator
rebooted machine & router = still no go.
8.---vpn log start----
Default Gateway: 172.16.3.1
route add 0.0.0.0 mask 0.0.0.0 172.16.3.1
Run script: 0
Checking installed tap driver...
ROOT\NET\0000 : TAP-Windows Adapter V9
1 matching device(s) found.
Use port 44359 as management port
Wed Aug 06 15:18:16 2014 OpenVPN 2.3.4 i686-w64-mingw32 [SSL (OpenSSL)] [LZO] [PKCS11] [IPv6] built on Jun 7 2014
Wed Aug 06 15:18:16 2014 library versions: OpenSSL 1.0.1h 5 Jun 2014, LZO 2.05
Wed Aug 06 15:18:16 2014 Control Channel Authentication: using 'C:/Program Files (x86)/BolehVPN/cfg/OpenVPN/ta.key' as a OpenVPN static key file
Wed Aug 06 15:18:16 2014 UDPv4 link local: [undef]
Wed Aug 06 15:18:16 2014 UDPv4 link remote: [AF_INET]212.117.164.177:443
Wed Aug 06 15:18:49 2014 [server] Peer Connection Initiated with [AF_INET]212.117.164.177:443
Wed Aug 06 15:18:54 2014 do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
Wed Aug 06 15:18:54 2014 open_tun, tt->ipv6=0
Wed Aug 06 15:18:54 2014 All TAP-Windows adapters on this system are currently in use.
Wed Aug 06 15:18:54 2014 Exiting due to fatal error
[ERROR]vpn connect error, please check log
Run script: 2
route add 0.0.0.0 mask 0.0.0.0 172.16.3.1
SUCCESS: download 1092 bytes update information to local.
Version Server: 2.4.5
Version Current: 2.4.5
SUCCESS: download 14973 bytes user profile to local.
SUCCESS: download 18141 bytes config file to local.
Run script: 0
Checking installed tap driver...
ROOT\NET\0000 : TAP-Windows Adapter V9
1 matching device(s) found.
Use port 44359 as management port
Wed Aug 06 15:25:09 2014 OpenVPN 2.3.4 i686-w64-mingw32 [SSL (OpenSSL)] [LZO] [PKCS11] [IPv6] built on Jun 7 2014
Wed Aug 06 15:25:09 2014 library versions: OpenSSL 1.0.1h 5 Jun 2014, LZO 2.05
Wed Aug 06 15:25:09 2014 Control Channel Authentication: using 'C:/Program Files (x86)/BolehVPN/cfg/OpenVPN/ta.key' as a OpenVPN static key file
Wed Aug 06 15:25:09 2014 UDPv4 link local: [undef]
Wed Aug 06 15:25:09 2014 UDPv4 link remote: [AF_INET]94.242.228.140:80
Wed Aug 06 15:25:44 2014 [server] Peer Connection Initiated with [AF_INET]94.242.228.140:80
Wed Aug 06 15:25:46 2014 do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
Wed Aug 06 15:25:46 2014 open_tun, tt->ipv6=0
Wed Aug 06 15:25:46 2014 All TAP-Windows adapters on this system are currently in use.
Wed Aug 06 15:25:46 2014 Exiting due to fatal error
[ERROR]vpn connect error, please check log
Run script: 2
route add 0.0.0.0 mask 0.0.0.0 172.16.3.1
--vpn log end ---
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*edit*
Yep, Chris is correct, follow his advice :)
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Hi there,
The issue in your logs is actually an issue with your TAP adapter. Please try a quick reinstall of the client. Alternatively, make sure that your antivirus and firewall programs are set to ignore the client completely.