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Author Topic: Certification Expiration and Unknown Connection Error  (Read 5355 times)

Offline sprale

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Certification Expiration and Unknown Connection Error
« on: May 18, 2013, 10:38:57 AM »


I am having trouble connecting with the VPN today, though my account is paid through June. Here is the log, hopefully it helps: http://pastebin.com/3qqsbCxt

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Offline Chris

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Re: Certification Expiration and Unknown Connection Error
« Reply #1 on: May 18, 2013, 02:40:44 PM »
Go to the Settings tab hit update and try connecting again. If you get the expired notification, hit cancel and connect anyway.

If that fails make sure you activated your subscription, from the user portal.
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Offline sprale

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Re: Certification Expiration and Unknown Connection Error
« Reply #2 on: May 20, 2013, 02:48:56 AM »
Trying to update before failed, but it worked today. Before, it would attempt to connect when I hit cancel, but then fail. On another computer, it would connect just fine. Not sure what changed, but glad it works again.
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