Community: Hang out with the Boleh family > General Discussion

Customers say the Darndest things

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bajau84:

--- Quote from: Chris on June 18, 2012, 06:16:01 PM ---"happy father's day, stop using all my internet"

--- End quote ---
and the fathers gonna say "well my son, when i am at your age i never felt the speed and the data soo much the way this day".

xcross:
I got a kick out of this one:

"I think the full proof solution is to tinkle with the routing table of your OS"

I don't know how to "meek the Joice" either.

AJaydono:
Bought a MAC, don't know how to use.

And this is just one bit of the conversation. There are more angry emails than this. Been really really patient.
 
[12:39 PM] Customer: hello
[12:39 PM] SYSTEM: Name: user
[12:39 PM] SYSTEM: User has no open tickets
[12:39 PM] BolehVPN Staff- AJay has joined the chat.
[12:40 PM] BolehVPN Staff- AJay: hi there user
[12:40 PM] user: yea
[12:40 PM] BolehVPN Staff- AJay: what's up?
[12:40 PM] user: i am still the one trying to download the vpn that has the macbook
[12:40 PM] BolehVPN Staff- AJay: manage to get your mac running?
[12:40 PM] user: i got the aple password
[12:40 PM] user: but used it on where it said the root passwprd its still not going'i dont think its the apple id they need there
[12:41 PM] user: so what hould i do
[12:41 PM] BolehVPN Staff- AJay: it's the Mac Root password
[12:41 PM] user: i need to set up the vpn today
[12:41 PM] BolehVPN Staff- AJay: you need to ask where you bought
[12:41 PM] BolehVPN Staff- AJay: which was your friend
[12:41 PM] user: i have the apple id and password
[12:41 PM] BolehVPN Staff- AJay: the Mac root password
[12:42 PM] BolehVPN Staff- AJay: for the Hardware itself
[12:42 PM] user: used it on that spot it said root passwprd
[12:42 PM] user: but it wont accept it so its not the apple id i guess
[12:42 PM] user: what other passwprd do you guys need
[12:43 PM] user: i am tired of all this protocol just to get a vpn
[12:43 PM] BolehVPN Staff- AJay: it's not what we need. it's your PC, not ours
[12:43 PM] BolehVPN Staff- AJay: The problem is from your mac
[12:43 PM] BolehVPN Staff- AJay: I'm assuming you are new to OSX
[12:43 PM] user: my mac dont have any problem
[12:43 PM] user: yes
[12:43 PM] BolehVPN Staff- AJay: You need your root password.
[12:44 PM] BolehVPN Staff- AJay: We dont know your Root password
[12:44 PM] BolehVPN Staff- AJay: please contact Apple or your friend who set it up for you
[12:44 PM] user: so what is the root passwprd after all?
[12:44 PM] user: what serves as the root password?
[12:44 PM] BolehVPN Staff- AJay: I dont know
[12:44 PM] BolehVPN Staff- AJay: because it's your PC
[12:45 PM] user: os it it the serial number?
[12:45 PM] user: of my mac?
[12:45 PM] BolehVPN Staff- AJay: no
[12:45 PM] BolehVPN Staff- AJay: please refer to http://hints.macworld.com/article.php?story=20001217230925152
[12:45 PM] user: ok
[12:45 PM] user: let me check
[12:46 PM] BolehVPN Staff- AJay: this is to recover your root password
[12:46 PM] user: and give me the link for download too
[12:46 PM] BolehVPN Staff- AJay: for bolehvpn?
[12:47 PM] BolehVPN Staff- AJay: https://www.bolehvpn.net/downloads/BolehMac122.dmg
[12:47 PM] user: yea for my mac
[12:47 PM] BolehVPN Staff- AJay: Please take the time to learn OSX too
[1:17 PM] user has left.

Slacker:
Did you explain that root means the administrator? :)

AJaydono:
Yes.  :P

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