Author Topic: SurfingStreaming-UK is down  (Read 10414 times)

Offline kamm

  • Newbie
  • *
  • Posts: 3
SurfingStreaming-UK is down
« on: May 04, 2014, 07:14:32 PM »
Hi,

As per this post: https://www.bolehvpn.net/forum/index.php?topic=7726.msg42762#msg42762

SurfingStreaming-UK is still down for me:

Code: [Select]
$ sudo openvpn --config SurfingStreaming-UK.ovpn
Sun May  4 13:05:24 2014 OpenVPN 2.3.2 x86_64-pc-linux-gnu [SSL (OpenSSL)] [LZO] [EPOLL] [PKCS11] [eurephia] [MH] [IPv6] built on Feb  4 2014
Sun May  4 13:05:24 2014 Control Channel Authentication: using 'ta.key' as a OpenVPN static key file
Sun May  4 13:05:24 2014 UDPv4 link local: [undef]
Sun May  4 13:05:24 2014 UDPv4 link remote: [AF_INET]83.170.109.13:443
Sun May  4 13:05:34 2014 [UNDEF] Inactivity timeout (--ping-restart), restarting
Sun May  4 13:05:34 2014 SIGUSR1[soft,ping-restart] received, process restarting
etc...

Offline Chris

  • BolehVPN Staff
  • Admiral
  • *****
  • Posts: 2200
  • Beneath a cobalt moon
Re: SurfingStreaming-UK is down
« Reply #1 on: May 04, 2014, 08:49:39 PM »
Please use the FullyRouted-UK servers for now. I believe our network admin is doing some maintenance on SS-UK

Offline Drakus

  • BolehVPN Subscriber
  • Newbie
  • **
  • Posts: 11
Re: SurfingStreaming-UK is down
« Reply #2 on: May 05, 2014, 07:21:59 PM »
Any idea when will it be back? It's been almost two weeks now.  :(

Offline Chris

  • BolehVPN Staff
  • Admiral
  • *****
  • Posts: 2200
  • Beneath a cobalt moon
Re: SurfingStreaming-UK is down
« Reply #3 on: May 06, 2014, 09:55:54 PM »
News from our network admin says we're scrapping SS-UK for now, if you need a UK IP please use FullyRouted-UK.

Offline kamm

  • Newbie
  • *
  • Posts: 3
Re: SurfingStreaming-UK is down
« Reply #4 on: May 07, 2014, 04:58:11 AM »
So there's only one server available for the UK from now on - is that correct?

Offline LovesDogs

  • Newbie
  • *
  • Posts: 2
Re: SurfingStreaming-UK is down
« Reply #5 on: May 07, 2014, 06:58:48 AM »
Let me start by saying thanks for the generally excellent service and customer support so far. However...

News from our network admin says we're scrapping SS-UK for now, if you need a UK IP please use FullyRouted-UK.

This was my main use for Boleh. Surfing/Streaming gave me excellent speeds for the content I access on BBC and Channel 4. By contrast, unfortunately, FullyRouted-UK speeds for me are not sufficient to stream anything. They're quite slow. I'm located in the U.S.

And now, as of today, I cannot connect to FullyRouted-UK either; not from my desktop or laptop running Windows 7, or from my Android phone :( The system times out. My TAP and software are fully updated.

Will there be any resolution to the aforementioned problems in the foreseeable future? Thanks!

Offline Drakus

  • BolehVPN Subscriber
  • Newbie
  • **
  • Posts: 11
Re: SurfingStreaming-UK is down
« Reply #6 on: May 07, 2014, 07:54:36 AM »
This was my main use for Boleh. Surfing/Streaming gave me excellent speeds for the content I access.

Yeah. SS-UK is the only server I use at Boleh as the FullyRouted is absolutely hopeless to be honest. :(

hrvnaut

  • Guest
Re: SurfingStreaming-UK is down
« Reply #7 on: May 07, 2014, 10:06:42 AM »
This was my main use for Boleh. Surfing/Streaming gave me excellent speeds for the content I access.

Yeah. SS-UK is the only server I use at Boleh as the FullyRouted is absolutely hopeless to be honest. :(

Same. I moved to Boleh because the UK streaming was so great. BBC and Eurosport barely seem to work on fully routed.

Is there an ETA (in weeks even) when UK will be back on?

Offline Reuben

  • Chief Doraemon
  • Administrator
  • Admiral
  • *****
  • Posts: 6878
Re: SurfingStreaming-UK is down
« Reply #8 on: May 07, 2014, 12:17:28 PM »
It was underutilized but we thank you for your feedback. I'm speaking with my partner on this on re-enabling it.

There were some issues with it being used for P2P.
*If you like my service/support, please consider posting a positive feedback here*<3



Co-Founder/Administrator

Offline Reuben

  • Chief Doraemon
  • Administrator
  • Admiral
  • *****
  • Posts: 6878
Re: SurfingStreaming-UK is down
« Reply #9 on: May 07, 2014, 03:55:59 PM »
This is being re-enabled. Should be up sometime today.
*If you like my service/support, please consider posting a positive feedback here*<3



Co-Founder/Administrator

Offline kamm

  • Newbie
  • *
  • Posts: 3
Re: SurfingStreaming-UK is down
« Reply #10 on: May 07, 2014, 05:00:48 PM »
Thanks - that's good news indeed  :)

Offline Chris

  • BolehVPN Staff
  • Admiral
  • *****
  • Posts: 2200
  • Beneath a cobalt moon
Re: SurfingStreaming-UK is down
« Reply #11 on: May 08, 2014, 03:13:11 PM »
Update your settings to get the SS-UK server back!

Offline Drakus

  • BolehVPN Subscriber
  • Newbie
  • **
  • Posts: 11
Re: SurfingStreaming-UK is down
« Reply #12 on: May 08, 2014, 08:23:52 PM »
This is being re-enabled. Should be up sometime today.

Thanks Reuben for stepping in and getting this resolved. Thank you!

Offline LovesDogs

  • Newbie
  • *
  • Posts: 2
Re: SurfingStreaming-UK is down
« Reply #13 on: May 09, 2014, 01:07:55 PM »
Ran a speed test on SS-UK: got the usual excellent results. Just watched an hour-long show: perfect HD stream; no buffering.

Can't thank you guys enough. Customer service like this is a rarity these days. Keep up the good work! I plan on actively recommending Boleh.

Offline Chris

  • BolehVPN Staff
  • Admiral
  • *****
  • Posts: 2200
  • Beneath a cobalt moon
Re: SurfingStreaming-UK is down
« Reply #14 on: May 10, 2014, 10:34:37 PM »
Good to hear that. Have a great day!