Author Topic: retrival and configartion of keys failed  (Read 2362 times)

2012bolevpnuser12

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retrival and configartion of keys failed
« on: October 30, 2012, 01:10:58 PM »
on my win7 computer i used the latest gui and it failed

on my win8 i used gui 209 and it worked

how should i proceed with getting the win7 machine to work ?  should i use a older gui ?

is it okay to run 209 on windows 8 ?   could there be security problems using 209 on my windows 8 machine ?

Offline Reuben

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Re: retrival and configartion of keys failed
« Reply #1 on: October 30, 2012, 01:13:12 PM »
Always use the latest GUI on Win 8.

and on your Win 7 computer, have you installed all service packs and updates as recommended by Windows?
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Offline Chris

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Re: retrival and configartion of keys failed
« Reply #2 on: October 30, 2012, 01:14:55 PM »
In your windows 7 computer, try visiting https://portal.bolehvpn.net with  Internet Explorer. Now restart the GUI and see if you can retrieve the files.

There could be issues with updating your configs and other minor bugs, however your connection to our servers will not be affected. We do recommend using the latest GUI on Win 8. If you run into the same error with retrieving your keys on Win 8, do the above, visit our portal with IE.

2012bolevpnuser12

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Re: retrival and configartion of keys failed
« Reply #3 on: October 30, 2012, 03:00:27 PM »
Thanks guys!!!! i got the new gui working on both machines!!

Offline nismo

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Re: retrival and configartion of keys failed
« Reply #4 on: November 06, 2012, 09:41:28 PM »
This is my first time using the gui, been using open vpn before this. Always get invalid user name or password.
Its fine if i log in trough internet explorer. Im using win 7.

Offline Chris

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Re: retrival and configartion of keys failed
« Reply #5 on: November 06, 2012, 09:49:42 PM »
Make sure you're typing in the correct username and password, same as you use at https://portal.bolehvpn.net

Also try changing or resetting your password at the portal, then login with the new password.

Offline nismo

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Re: retrival and configartion of keys failed
« Reply #6 on: November 06, 2012, 10:10:07 PM »
Thanks, changed the password and it worked.