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Author Topic: Order paid but still no access  (Read 5305 times)

syafuzzy

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Order paid but still no access
« on: June 09, 2012, 08:19:06 PM »
Dear Bolehvpn team,

I have made the payment via RHB online (8th June) for 60days package but my profile states that I have 1 unpaid order.
I'm basically wish to renew my subscription after it expired a while ago.

Money has already deducted from my acount according to RHB transaction history.
Kindly assist.

Thank you.
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Offline Reuben

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Re: Order paid but still no access
« Reply #1 on: June 10, 2012, 12:01:36 PM »
I noticed the payment but it is marked as failed and we don't have the money atm. It should be returned to your account in a day or two by the payment gateway provider.
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syafuzzy

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Re: Order paid but still no access
« Reply #2 on: June 11, 2012, 07:36:58 PM »
Issue has been solved.

Thanks Reuben
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