BolehVPN Support

Community: Hang out with the Boleh family => General Discussion => Topic started by: somerus on September 16, 2014, 06:53:27 AM

Title: Can't reach certain sites via UK server
Post by: somerus on September 16, 2014, 06:53:27 AM

Hey,

I just resubscribed to boleh after a bit of a break and noticed that I can't reach certain websites while connected to the FullyRouter-UK (88.150.151.26) server.
Example: http://www.overclockers.co.uk/ (http://www.overclockers.co.uk/)

If I switch to a different server, for example a LUX server, the sites work.

Please fix.

Title: Re: Can't reach certain sites via UK server
Post by: bblanks on September 26, 2014, 04:45:33 AM

odd, try reading the FAQs or contacting them directly on the contact us feature

Title: Re: Can't reach certain sites via UK server
Post by: Chris on September 29, 2014, 09:48:43 PM

Hi there,

Sorry about the delay in replying. Our UK servers are using DNS from our server providers, as this is the most secure as well as best at protecting our users privacy. Sadly, this comes with some drawbacks such as this case. We can try and contact the server providers however not sure if they can do anything.

An alternative would be using another DNS service but something like Google DNS / OpenDNS wouldn't be as secure for our users privacy.

Title: Re: Can't reach certain sites via UK server
Post by: Slacker on October 02, 2014, 01:28:50 PM

I've been using OpenDNS and seeing the same issues, so switching doesn't seem to help...

I'm curious why would there be any lack of privacy using another DNS since we are hidden and private behind a VPN?

Thanks Chris... :)

Title: Re: Can't reach certain sites via UK server
Post by: rich20148 on November 05, 2014, 05:46:46 PM

I am seeing this more and more.  Using my iPad I cannot even access the Apple Appstore or the BBC main news site.  In fact, cannot access this forum!

Disappointing as it is making Boleh useless for me - after testing many VPNs I had landed on you guys :(

Has the configuration changed?  This has got worse?