BolehVPN Support

Frequently Asked Questions and Troubleshooting Guides => FAQs/Troubleshooting Guides => Topic started by: Reuben on June 26, 2007, 03:37:59 PM

Title: Want us to personally look into your computer? Use TeamViewer!
Post by: Reuben on June 26, 2007, 03:37:59 PM
We have switched our preferred remote access system from Logmein to TeamViewer.

1. Ensure you have done the Speed Troubleshooting guide  (,61.0.html)and read the Installation Guide ( again
2. Download Teamviewer ( and install it.
3. Run TeamViewer.
4. Once done, please e-mail us at ( and request to set up an appointment. Keep your TeamViewer open. Please state your available times and your teamviewer ID and password. We will reply to you via e-mail once we confirm a time to look into your computer.
5. If the problem is non VPN related there may be a surcharge incurred but this is rare.