Archive for October 10th, 2011

Monday, October 10th, 2011

Urgent Announcement: NetBuilder MEPS/FPX Payment Issues

Please do not make payments by way of MEPS/FPX through the NetBuilder gateway until further notice. Other payment methods even through Netbuilder are fully functioning. There’s an error in which money is deducted but not processed due to an error with MEPS/FPX ( especially with Maybank. Use the direct Maybank2u Netbuilder option.

Customers who have paid through this method and had money deducted though no payment status updated shall receive a refund in 3 working days according to MEPS.

Please note that this is not an error on our part but by MEPS but we apologize for any inconvenience caused.

Hi Sir/Mdm,

This is to inform merchants & buyers that we have been notified by MEPS FPX that their are currently facing problem with MBB server which causes some issue during the payment made. If your MBB account has been debit, the fund will be credit back to your account within 3 days.


Monday, October 10th, 2011

PPTP VPN setup guide added!

As specified in this earlier blog post, we are dropping L2TP in favor of PPTP due to it’s support and responsiveness.

We are reconfiguring our L2TP server to PPTP connection for support for mobile devices. As such over the next 48 hours there will be some intermittent connectivity with L2TP and US Surfing Streaming as the server is brought down for reinstall and reconfiguration. The US-SurfingStreaming service lies on the same server and therefore will also experience the same intermittent connectivity.

Despite the vulnerabilities of PPTP VPN connections, L2TP seems to be problematic with many mobile devices and PPTP remains the most widely supported VPN protocol in devices. As most users use it primarily to appear from a different location rather than hardcore security, we feel this is an acceptable solution for the intended users of the L2TP server. In any case, it would make the occasional Firesheep/Facebook hacker on a public wi-fi think twice before attempting to break the PPTP VPN. PPTP also has low overhead making it a more responsive protocol.

And so, we have uploaded a PPTP VPN guide, following the change from the L2TP VPN option. You will have to enable encryption during setup as shown in the guide.

For your information (in case it is unclear), the server is located in the United States.

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