Windows XP support will be ended soon and the minimum OS we will support is Windows Vista. However we highly recommend users to upgrade to use at least Windows 7 and above.
The main reason is that with OpenVPN 2.4, Windows XP is no longer supported and as such we won’t be able to keep up with the latest security updates and improvements. OpenVPN’s latest improvements improves security a lot and also prevents DNS leaks. Microsoft itself has ended mainstream support for XP in 2009 and extended support in 2014. Vista has also ended mainstream support in 2012 but is scheduled to end its extended support in 2017.
Using a VPN is about security and privacy and we feel that it is imperative that users use operating systems that are regularly updated for security holes. In fact, those that continue running OSes that have ceased support are running a huge risk as security holes will not be fixed.
We understand that this will affect some of our customers and we sincerely apologize for the inconvenience. However we do feel that as a privacy service, we should be staying at the forefront of VPN developments and have these to be enjoyed by the majority of our customers rather than maintaining backward compatibility at the cost of security.