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Upgrading of TM Infrastructure

For Malaysian users, more upgrading! :-/

Source

Telekom Malaysia Berhad (TM) wishes to inform our customers that we will be upgrading our network in order to facilitate the ongoing improvements to our service performance and quality.

Please see below for the upgrading schedule between 1 August 2011 and 15 August 2011:

DATE

TIME

ACTIVITIES

AREA AFFECTED

SERVICE AFFECTED

1 Aug 2011

12.01 am – 3.00 am

IPTV platform maintenance activity

Nationwide

TM HyppTV services

1 – 2 Aug 2011

11.00 pm – 6.00 am

IPCORE Network upgrading activity

Cyberjaya and Batu

TM Broadband (Streamyx) service, Data Services

1 – 7 Aug 2011

Network Fault Restoration on the Asia-America Gateway (AAG) cable network linking Malaysia to the United States and North Asia.

 

Customers nationwide accessing affected international websites

1)      Slow browsing and high latency while accessing international websites hosted in the United States, Europe and North Asia.

 

2)      Customers using Virtual Private Network (VPN) and other critical business applications linked to US, Europe & North Asia may experience some level of service degradation.

 

2 Aug 2011

12.01 am until 6.00 am

IPCORE Network upgrading activity

Cyberjaya

Batu

Internet, Voice, Data and IPTV services

 

3 -18 Aug 2011

Network upgrading activity

Sabah

Metro-e and TM Broadband (Streamyx) services

4 Aug 2011

3.01 am until 5.00 am

Network upgrading activity

Sibu, Sarawak

Metro-e and TM Broadband (Streamyx) services

 

3 – 4 Aug 2011

11.00 pm until 6.00 am

IPCORE Network upgrading activity

Raja Chulan

Putrajaya

Internet, Voice and Data services

 

 

5 Aug 11

1.00 am until 3.00 am

Network equipment maintenance

Bintulu

TM Broadband (Streamyx) service

6 Aug 2011

12.01 am until 6.00 am

IPCORE Network upgrading activity

Nationwide

Internet, Voice, Data services specifically at Miami, Ashburn and Jakarta.

 

6 Aug 2011

12.00 am until 2.00 am

Network upgrading to Next Generation Network (NGN)

Tras, Raub, Pahang

TM Phone (Homeline & Businessline) / TM Broadband (Streamyx)

 09 3615 XXX

6 Aug 2011

12.00 am until 2.00 am

Network upgrading activity

Lutong, Sarawak

Metro-e and TM Broadband (Streamyx) services

 

7 – 8 Aug 2011

11.00 pm – 6.00 am

Network upgrading activity

Miri, Sarawak

Metro-e and TM Broadband (Streamyx) services

 

8 Aug 2011

12.00 am until 6.00 am

Network upgrading activity

Sarawak

Metro-e and TM Broadband (Streamyx) services

 

8 – 9 Aug 2011

11.00 pm until 6.00 am

IPCORE Network upgrading activity

Klang

Kelana Jaya

Internet, Voice, Data and IPTV services

 

9 – 10 Aug 2011

11.00 pm until 6.00 am

Network upgrading activity

Sarawak

Metro-e and TM Broadband (Streamyx) services

 

9 Aug 2011

3.00 am until 5.00 am

Network upgrading activity

Labuan

Metro-e and TM Broadband (Streamyx) services

 

10 Aug 2011

1.00 am until 5.00 am

Network upgrading activity

Penampang, Sabah

Metro-e and TM Broadband (Streamyx) services

 

10 – 11 Aug 2011

11.00 pm until 2.00 am

Network upgrading activity

Inanam, Sabah

Metro-e and TM Broadband (Streamyx)

10 – 11 Aug 2011

11.00 pm until 6.00 am

Network upgrading activity

Pantai Remis, Langkap, Kampong Gajah and Bagan Pasir in Perak

TM Broadband (Streamyx)

10 – 11 Aug 2011

11.01 pm until 6.00 am

IPCORE Network upgrading activity

Brickfields

Bandar Tun Razak

Internet, Voice, Data and IPTV services

 

11 Aug 2011

1.00 am until 4.00 am

Network upgrading activity

Kota Kinabalu, Sabah

Metro-e and TM Broadband (Streamyx)

11 Aug 2011

12.00 am until 6.00 am

Network equipment maintenance

Serdang

TM Broadband (Streamyx) and UniFi

12 Aug 2011

12.00 am until 6.00 am

Network equipment maintenance

Serdang, Salak Tinggi and USJ in Selangor

TM Broadband (Streamyx) and UniFi

12 – 13 Aug 2011

11.30 pm until 6.00 am

Network upgrading activity

Cyberjaya

Metro-e and TM Broadband (Streamyx)

13 Aug 2011

12.01 am until 6.00 am

IPCORE Network upgrading activity

Nationwide

Internet, Voice, Data services specifically at Seoul, Taipei, Frankfurt and Amsterdam.

 

13 Aug 2011

12.00 am until 2.00 am

Network upgrading to Next Generation Network (NGN)

Menglembu, Perak

a)  TM Phone (Homeline & Businessline) / TM Broadband (Streamyx)

05-2801 XXX

From 052810 XXX to 05-2816 XXX

05-282X XXX

From 05-2861 XXX & 05-2862 XXX

b) ISDN BRI

 

From 05-2851 1XX to 05-2851 7XX

 

13 Aug 2011

12.00 am until 2.00 am

Network upgrading to Next Generation Network (NGN)

Tangga Batu, Melaka

a)  TM Phone (Homeline & Businessline) / TM Broadband (Streamyx)

06-351X XXX

From 06-3531 XXX to 06-3533 XXX

 

b) ISDN BRI

06-3521 XXX

 

14 Aug 2011

12.00 am until 2.00 am

Network upgrading activity

Keningau, Sabah

TM Broadband (Streamyx)

 

 

14 Aug 2011

1.00 am until 3.00 am

Network upgrading activity

Elopura, Sabah

TM Broadband (Streamyx) and TM Direct

 

15 Aug 2011

5.00 pm until 8.00 pm

Network upgrading to Next Generation Network (NGN)

Tangga Batu, Melaka

a)      ISDN PRI

 

From 06-3522 XXX to 06-3524 XXX

 

15 – 16 Aug 2011

11.00 pm until 6.00 am

IPCORE Network upgrading activity

Klang, Taman Tun Dr. Ismail, Batu

TM Broadband (Streamyx) and TM Direct

 

17 – 18 Aug 2011

11.00 pm until 6.00 am

Network upgrading activity

Kelana Jaya, Brickfields

Metro-e and TM Broadband (Streamyx)

 

 

During this upgrading exercise, our customers subscribing to the affected services may experience minor service interruptions. We would like to assure our customers that the services will resume to normal after the stipulated period.

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