Upgrading Of TM Customer Service Support System

AAG Cable Faults Affect Internet Services
October 4, 2011
Estimated Date for AAG Cable Repairs
October 7, 2011
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Upgrading Of TM Customer Service Support System

Also, for those of you who usually likes to drop a phone call on Streamyx’s customer service, there’s a scheduled upgrade going on according to this.

DATE

TIME

ACTIVITIES

AREA AFFECTED

SERVICE AFFECTED

3 – 7 October  2011

Upgrading of customer service support system

State of Kelantan, Terengganu, Kedah and N Sembilan

Delay in processing new applications and service upgrade requests for  customers in the affected areas. However, we will continue to accept customer applications, which will be processed as soon as the upgrading activity is completed.

Please click HERE for the FAQ

8 – 9 October   2011

Upgrading of customer service support system

All States in Malaysia

Delay in processing complaint and trouble ticket for customers in the affected areas. However, we will continue to accept customer complaint and fault reporting which will be attended to as soon as the upgrading activity is completed.

Please click HERE for the FAQ

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