Undersea Cable Maintenance on AAG till 7th August

Mac and Windows Installation Guide Updated
July 28, 2011
Upgrading of TM Infrastructure
August 4, 2011
Show all

Undersea Cable Maintenance on AAG till 7th August

A new cable fault has been detected and has been announced here. As such users may experience degraded speed until the 7th August if the repairs proceed as planned.

Telekom Malaysia Berhad (TM) wishes to announce that our consortium members have detected a fault on the Asia-America Gateway (AAG) submarine cable network linking Malaysia to the United States and North Asia. Immediate restoration works are underway on Monday, 1 August 2011 and are expected to be completed on Sunday, 7 August 2011.

TM has taken pro-active steps to minimize service degradation by diverting traffic to other networks to reduce congestion, thus, minimizing the impact to our users.

However, despite these initiatives, customers using Internet nationwide may experience some degree of service degradation during this exercise.

Internet users may experience slow browsing and high latency while accessing international websites hosted in the United States (US), Europe and North Asia. Customers using Virtual Private Network (VPN) and other critical business applications linked to US, Europe and North Asia may also experience some level of service degradation.


  1. john labu says:

    from kuching here. seems like they already done some cap to my speed.. usually before 1Mbps go whoever house got 1Mbps line sure speedtest get around 1.3-1.5Mbps.. now u hardly go over 1Mbps :p anyone else with d same cap going?

  2. Manmohanjit Singh says:

    Thank god, I was wondering why my latency on a server increased to 400 :O I thought it was permanent.

  3. winzmy says:

    Hi John labu,

    From George Town, Penang. Same as your before can get around 1.3~1.5Mbps(subscriped to 1Mbps package), but now maximum 1.05Mbps! No more extra bonus!


  4. vanhoe says:

    kulim, kedah here. latency from BFBC2 servers in europe mostly increased +100ms. not a good time for gaming.

  5. Randomness says:

    this is just great… after maintenance still having really slow internet, even worse than before

Leave a Reply

Your email address will not be published. Required fields are marked *