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Streamyx Interruption to Europe

There appears to be a interruption in Streamyx’s link to Europe resulting in heavy loss and dropped connections.

This has happened at exactly the same time on all our Europe based servers in different datacentres and furthermore European sites refuse to load properly or do so very slowly. Corporate lines on TMNet are also affected so it appears to be a major routing issue.

European/UK based sites are refusing to load in a timely manner. Some examples:

  1. BBC UK
  2. European Union Website
  3. Barclays Bank
  4. HSBC UK

US sites also showed a degradation in speed.

We will keep you updated on any new developments. Meanwhile stay calm and start calling TM’s support lines!

Update 4:55 PM

Speed seems to be recovering steadily.

Update 2:05 AM 21 December 2008

TM seems to have rerouted Europe traffic through US resulting in increased latency because of the undersea cable damage in India that connects Asia with Europe. This has helped somewhat but don’t expect entirely reliable connections or speeds as the lines are absolutely congested at the moment.


  1. Reuben says:

    It appears that certain US sites are also affected.

  2. wo0p says:

    including also still cant access and i cant use my yahoo msg beause it is from uk ..

  3. Andrew says:

    Apparently 3 submarine cables linking Asia to North Europe was cut. I read this in Gizmodo.

  4. Visssss says:

    AHAH!!! No wonder I cant connect to the UK properly!! Damn… and its not on the local news either!
    But Comcast seems to be enjoying a lot of my uploads!! F*ck those Americans, leech all from me and give me back nohing!!
    Oh well, at least I know what’s going on, thanks a lot!!

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