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Status of our Hong Kong server

As you know, we ordered a new Hong Kong server to replace the old one after it was terminated due to unscrupulous conduct by the host. We had hoped to have this new server delivered and up and running by the 10th, but sadly this isn’t the case.

The datacentre still hasn’t been able to install the new connections needed, so at this time we’re looking for another host while hoping these guys can get up their links. No eta on when we’ll be able to bring our HK server back, sorry for the delay as this was beyond our control.

We still have high hopes since this server would be among the fastest servers available in the whole of HK but the uplink providers have been very slow.

2 Comments

  1. sam says:

    Does this mean people in Hong Kong who have purchased your service cannot use it. When will we see our refund?

  2. Reuben says:

    Hong Kong people can continue to use all our other servers. This just means there won’t be a server located in Hong Kong that is all. Our service still works fully with users in Hong Kong.

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