Seedbox 1 Issues
February 5, 2008
Electrical Maintenance on US hosts on Saturday
February 6, 2008
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Seedbox 1 Upgrade Complete

Seed box…hu hu hu

Seedbox Upgrade now has been completed and is now running on a E2180 😀 We’re negotiating for the upgrade of Seedbox 2 as well.

For those of you who haven’t been following, here’s a nutshell of what happened yesterday:

  1. Seedbox 1 went down several times in a space of a few hours and we looked into it.
  2. Network hosts acknowledge there was a problem on their network which was resolved
  3. Seedbox 1 still went down and we did a hardware check and discovered that the processor provided was not of the specs we thought they were on
  4. Network hosts deny that we ordered those specs
  5. Contacted CEO of host and showed him correspondence and pointed out that their ad was misleading
  6. Network hosts kindly agree to upgrade Seedbox 1 (which we have clear evidence of ordering it as a Pentium D instead of the supplied Celeron 420 single core) at no extra cost.
  7. Upgrade took place and service was restored.

We are still monitoring the situation and we apologize for the inconvenience.

I have added 1 day of credit to all Seedbox 1 users although this was really beyond our control.

This has already been added.

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