Premature Celebration – Streamyx goes downhill again

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Premature Celebration – Streamyx goes downhill again

After the brief respite of say…1.5 days, connections have returned to becoming crappy for Streamyx users:

  1. Streamyx website does not load
  2. Ping Loss % to Google is back up to >70%
  3. General surfing sluggishness
  4. And yes of course VPN slowdowns

So don’t come yelling at us please! Please perform the test in Item 4 in this guide if you wish to confirm this problem.

This Streamyx announcement may lend some explanation (but what the heck, I’m not in the affected area and I’m affected!)

Dear Valued Customers,

We wish to inform our Streamyx customers that Telekom Malaysia Berhad (TM) will be performing a network upgrading exercise from 11.00 pm, Wednesday, 6th May 2009 until 6.00 am, Thursday, 7th May 2009.

As a result, Streamyx customers in Keramat and Petaling Jaya, may experience a disruption of service during the stipulated period. We would like to assure you that the service would resume to normal after this period.

TM apologizes for any inconvenience caused whilst the same time, we would like to assure you that we are upgrading our network to enable us to serve you better.

Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Streamyx related problems.

Thank You.

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