Someone has been attempting to brute-force our Support forum accounts. This means they’ve been trying all types of password combinations in an attempt to “guess” the password. This is NOT a security vulnerability. However, for safety, we have disabled our forum temporarily.
For your information, every single day our Customer Portal system is subject to bruteforce attacks but with our security systems, these attacks are mitigated. This is the first time our support forums have been targeted at this scale.
Some important tidbits:
We will install additional login security to prevent this.