Just to let you know that after busting my expensive computer on a lightning strike behind a Belkin, I decided to give Cal-Lab (a Malaysian company)a try.
I have still no idea how reliable this item is but one thing is for sure is that their support is fantastic. I had raised my initial disappointment that the LAN only supports up to 100 Mbit and not gigabit. The guy called me up and explained everything to me and why they cannot fully support gigabit connections and even the science behind surges and the reasoning behind their setup. Took a good half an hour of his time! Of course, I don’t know how true all of this is but whatever it is, it made sense and the guy was very confident in his delivery and explanation. He suggested I get a customized setup that sacrifices some protection for gigabit speed and offered me a good price on the item but of course still recommended that I stick with the existing setup for 99.9% protection.
Although it is slightly disappointing that I was told full gigabit support was not in their list of priorities as they felt it was obsolete technology and that their main targets are home users….(I beg to differ with HD content being more prevalent nowadays, but didn’t think it necessary to argue on that), it is good to know that there are some home-grown Malaysian companies that take pride in their product and take the time to look after their customers.
Now if they could just improve their packaging and aesthetics….I mean come on…looks DO count in a consumer world:
compared to Belkin’s sexy (in lightning surge protector terms)