There will be a short outage between 5 to 15 minutes on each server from UTC 3:00 a.m. 19 July to UTC 3:00 a.m. 21 July due to a minor security patch being applied to all the servers. We apologise for any inconvenience in advance.
You may have noticed a brief downtime on our Customer Portal in which we were subject to a heavy distributed denial of service attack (DDoS). The attack is being mitigated and we should be back up and running as per usual. Thanks for your kind patience and understanding! During this time you may […]
Our French server went down sometime early this morning and we are investigating as to what caused the issue and working with our server provider on restoring it. We apologize for the inconvenience and hope to have it up as soon as possible.
At approximately 4PM Tuesday, March 12, 2013 (CET) our data center partner Equinix Switzerland reported a partial power failure in the datacenter ZH04. The cause of this power failure is not yet know and is still being investigated by the datacenter staff. We expect this to be resolved shortly.
Our portal server is currently under heavy DDoS attack and we’re taking steps to mitigate this. Please standby. During this time, we will be unable to process orders and there might be some login issues. Will keep you posted. Update: DDoS attack has been mitigated and our site is now accessible again.
Our HK server is down due to our unscrupulous provider which disabled my server although I had paid up time for it and introduced some stupid you have to pay 1 month before it expires policy. They refuse to reinstate the server until I pay for the next 3 months. I have posted […]
Believe it or not, the Cyberjaya datacenter hosting our Order Server is again having network problems which makes it 3 times in a period of 5 days. We are rapidly working to migrate the server to our new payment processing server out of “Boleh” Land. Update: Luckily it was only a brief half […]
Our order server is currently down due to a datacenter outage. We hope to have it up asap. Sit tight! This has no effect on our VPN servers but we have also purchased an additional server in a more reliable datacenter where we’ll be migrating to as soon as we can. This will […]