July 1, 2013

Malaysian Users to experience degraded performance to Europe, US and North Asia

Telekom Malaysia has announced maintenance works on one of their main submarine cables. The maintenance¬† is expected to take about a month and will only be completed on the 21 July 2013. Other countries who use the same submarine cable in the region might be affected as well. Official announcement is as below: […]
January 10, 2012

AAG Cable Woes again

The Lowdown There’s good news and bad news. The bad news is that the AAG (Asia America Gateway) cable is yet again having issues after having two months of repair work in October to December 2011. The good news is that it appears that the problem should be fixed shortly with Friday, 13th […]
December 2, 2011

AAG Fault finally repaired on 1 December 2011

It appears that the AAG fault that happened way back in early October has been finally restored after almost 2 months of repair. This probably explained the high loss and connectivity problems yesterday which was experienced by Malaysian users (and perhaps other users in the SE Asian region who are members of the […]
November 21, 2011

More AAG Cable Faults

Quoting a recent tweet from TM: So be prepared to face some slowdown while connected to servers hosted in the US, North Asia and Europe.
October 7, 2011

Estimated Date for AAG Cable Repairs

Following a tweet from @TMcorp, the repairs are expected to progress between 23-29 October. Customers are expected to face service degradation while accessing servers in… well, everywhere else. The original tweet as follows: Cable faults on AAG will b repaired by consortium mbrs frm 23-29Oct. Cust may exp svc degradn when accessg cntnt […]
October 4, 2011

AAG Cable Faults Affect Internet Services

Faulty cables detected affecting internet traffic to the US as announced here. Telekom Malaysia Berhad (TM) wishes to inform its customers that TM and its consortium members have detected a cable fault on segment 2 of the Asia-America Gateway (AAG) submarine cable network between La Union in the Philippines and Lantau in Hong […]
March 15, 2011

Earthquake causes damage to JUCN, APCN2 cables affecting international connectivity

Those of us in the Asia Pacific region may be experiencing slower than normal speeds to US and Europe because of the recent earthquake. As a great number of cables run to Japan before heading across the Pacific to the US, any earthquake in the region will tend to sever major internet cables. […]
February 11, 2011

Maintenance Confirmed on SMW4 cable: Slowdowns expected on 13-17 Feb

As we reported a couple of weeks ago, SMW4 will be undergoing maintenance. Source: TM Announcements Telekom Malaysia Berhad (TM) wishes to announce that its consortium members have detected cable faults on the South East Asia Middle East Western Europe (SMW4) submarine cable network linking Malaysia to Europe (EU). The consortium will be […]