Clarification for Cheapo Customers

[Reuben]

1) Don't be a cheap ass. Our service at FULL PRICE costs RM1 a day. Your keys start when I send it

I am not going to time and postpone key generation till the time that is convenient for you to START it just cause you want to get your money's worth for that RM0.50 or so by the few hours you lose when I deliver your keys while you're at the office.

once you submit payment, when the next key gen process come around, you'll get your keys and your keys start. That's it. No inane 'please start my account at 12 midnight sharp' or 'please send it to me when I call you'.

(2) Paying RM1 a day does not entitle you to boss me around in support issues and demand INSTANT replies

My hourly rate for a person of my technical ability is many times more than RM30 AN HOUR. And when I do look into your computer, it's cause I want to help.

Even when I charge you, heck I'm technically losing money even and these charges are VERY rare unless for cases of really extreme cluelessness.

I reply to almost all support queries that I see and you have direct access to the Administrators of this service. Heck, we even do the dirty work for you. So stop being an arse and thinking that the RM10 you paid for a 7 day trial entitles you to hound me for shit.

3) Subscribing to us for x amount of months does not entitle you to discounts.

We charge a fair price. Unless you want us to operate as a non profit biz or CLAIM TO BE ONE (like some other stupid providers), we will not budge on our prices unless there's a compelling reason to do so. Subscribing to us for 2 months does not make you a SPECIAL customer.

The way I see it, this is akin to negotiating with your CHAP FAN/MIXED RICE seller on personally cooking a special dish for you, not being charged extra for it but then asking for a further discount. Yes bitchy ain't it?

Comparing us with another cheaper providers does NOT help either. You are more than welcome to go with them. Just don't come running to me boohooing when your service goes kaput or they run away.

We don't mind you asking for one esp if you're a long term customer. Just don't whine about it when we refuse.

4) I am not your friend or brother and owe you no 'friend responsibilities'

Calling me friend/bro when asking for something does not automatically make you one. Please do not expect me to fix your computer or teach you how to do things that can be solved by Google unless you happen to be an extremely hot babe.

*little fox-isque rant over*

[The Schade]

Two enthusiastic thumbs up (a tip of the hat to Siskel & Ebert) for this long overdue, and frankly, bitchin' FAQ. 

[RAN]

I second that, Crappy. Way to go, Reuben.   

[┼65□™ [558]]

30? I charge about RM 300 an hour. I learnt that from lawyers. Like Reuben. 

[kiddc]

OMG, RM0.50 also want to save until like that?

frankly there wasnt any thought in my mind that ill have to save money even when using VPN. Whenever it expires, i just renew for 4 months, minus hassle, i dont care when the clock starts. I just need my VPN, and Erun's response has been lightning quick to re-new my keys to keep my VPN running.

Thats all that matters to me. VPN. Downloading stuffz.

[CowOfDoOm]

for the amount of bandwith we ALL suck up here on a hourly/monthly/basis, are people seriously trying to nickel and dime minutes/hours/seconds? If money that tight, DON'T subscribe.  Logic really isn't it?

[Empire Of The Rising Sun]

I have always trust reuben. The money I paid is worth every sen for me and my sister. I totally agree with reuben said.

P.S:Reuben, my sis loves the vpn, she is downloading like a freak now in china.

[tymereaver]

hahahahahaha! this is really funny!

[paparaaapa]

having a lunch in McD or KFC with 2 person's meal already exceed RM30, what the heck you care about the RM1 per day?! I am happy with speed with RM1 per day, living virtually with speed limited i think it is worst...Thanks Reuben