Some humorous pictures of the AAG cable system taken from their website:
Balloons!
Guy fixing balloons!
Damn I wish I had some balloons!
Here you go! HUGE BALLOONS!
Balloons Deploy!!
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A damaged undersea cable has affected connectivity for Malaysian customers to the US, Singapore and HK region and as such internet connectivity to such regions will be affected. Please note that despite the report below, links to Europe may be affected as well due to the rerouting of US traffic through the alternate lines.
This is particularly humorous considering that the AAG cable system is less than a year old! Obviously bad positioning… For more information on the AAG, you can read it up here.
Taken from The Star
KUALA LUMPUR: Telekom Malaysia Bhd’s (TM) Internet service was disrupted by a damaged underwater cable circuit at the Asian American Gateway (AAG) in Lantau, China.
In a statement issued yesterday, TM said due to the damage at AAG, which links Malaysia to the United States, customers surfing websites hosted in Hong Kong and the US would be experiencing slow connection.
Those using Internet protocol (IP)-like virtual private network (VPN) and critical business applications linked to Hong Kong and the US might encounter service disruption.
The statement said to overcome the problem, several Internet lines were directed to alternative connections to reduce traffic congestion.
With repairs under way, traffic to North America and Hong Kong would experience disruption while traffic to other countries would remain the same.
TM customers can report problems by calling the 100 line and choose “Internet service” or sending e-mails. — Bernama
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Here are some updates from TM:
Dear Valued Customers,
Telekom Malaysia Berhad (TM) is pleased to inform its customers that the restoration works on the Asia Pacific Cable Network 2 (APCN2) near Chongming, China connecting Malaysia to the United States has been completed.
Meanwhile, there is a delay in the restoration date for the Southeast Asia-Middle East-Western Europe 3 (SMW3) cable network between Tuas, Singapore and Penang linking Malaysia due to technical problems at the repairing stages. Due to the delay, full recovery of SMW3 cable network is now expected to be on 17 April 2009.
However, to date, TM has already recovered 97% bandwidth capacity for its Internet traffic to Hong Kong and North America.
TM Internet and IP services as well as other critical business applications linked to the US and Hong Kong has resumed normal operations since 10 April 2009.
We would like to thank our customers for their patience during the affected period. Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Internet related problems.
Which basically means:
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