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Archive for the ‘maintenance’ Category

Sunday, July 20th, 2014

New Switzerland Server is Up!

New Switzerland has been delivered to us and now is up and running. It is much Stronk.

Our changes will require an update to your configurations before you can use it. So just head over to the Settings tab (If you use our BolehVPN client) and hit Update configurations! If you don’t use our BolehVPN client, you’ll have to update your configs manually.

Friday, May 16th, 2014

Minor interruptions for server upgrades

We are rolling out a server wide update to improve some security functions in our VPN servers commencing on the 17 May 2014 12.00 AM GMT+8.

We will do this stage by stage and will complete all upgrades within 24 hours. This will result in some servers going down for a few minutes while it is being restarted but you should be automatically redirected to the next available server unless you’re on one of the configurations which only has one server.

Thank you for your patience and understanding.

Friday, December 9th, 2011

BolehVPN Forums and Website undergoing quick maintenance

We’re undergoing a quick forum and website upgrade to take in the increased load of customers and activities. Downtime should be about 2 hours.

This does not affect VPN servers or our ordering page.

Tuesday, October 4th, 2011

Upgrading Of TM Customer Service Support System

Also, for those of you who usually likes to drop a phone call on Streamyx’s customer service, there’s a scheduled upgrade going on according to this.

DATE

TIME

ACTIVITIES

AREA AFFECTED

SERVICE AFFECTED

3 – 7 October  2011

-

Upgrading of customer service support system

State of Kelantan, Terengganu, Kedah and N Sembilan

Delay in processing new applications and service upgrade requests for  customers in the affected areas. However, we will continue to accept customer applications, which will be processed as soon as the upgrading activity is completed.

Please click HERE for the FAQ

8 – 9 October   2011

-

Upgrading of customer service support system

All States in Malaysia

Delay in processing complaint and trouble ticket for customers in the affected areas. However, we will continue to accept customer complaint and fault reporting which will be attended to as soon as the upgrading activity is completed.

Please click HERE for the FAQ

Sunday, September 18th, 2011

Power maintenance on Ordering server underway. Backup in about 8-9 hours or less.

I hope everyone has gotten their orders in!

Our order system is now shut down for the next 8-9 hours but may be less. We’ll post an update when it comes back up. We expect to be up between 7-9 AM 18 September 2011 GMT+8.

All VPN servers are still up as usual!


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