Monday, October 10th, 2011
Please do not make payments by way of MEPS/FPX through the NetBuilder gateway until further notice. Other payment methods even through Netbuilder are fully functioning. There’s an error in which money is deducted but not processed due to an error with MEPS/FPX (http://www.meps.com.my/) especially with Maybank. Use the direct Maybank2u Netbuilder option.
Customers who have paid through this method and had money deducted though no payment status updated shall receive a refund in 3 working days according to MEPS.
Please note that this is not an error on our part but by MEPS but we apologize for any inconvenience caused.
This is to inform merchants & buyers that we have been notified by MEPS FPX that their are currently facing problem with MBB server which causes some issue during the payment made. If your MBB account has been debit, the fund will be credit back to your account within 3 days.