For Malaysian users, more upgrading! :-/
Telekom Malaysia Berhad (TM) wishes to inform our customers that we will be upgrading our network in order to facilitate the ongoing improvements to our service performance and quality.
Please see below for the upgrading schedule between 1 August 2011 and 15 August 2011:
DATE
TIME
ACTIVITIES
AREA AFFECTED
SERVICE AFFECTED
1 Aug 2011
12.01 am – 3.00 am
IPTV platform maintenance activity
Nationwide
TM HyppTV services 1 – 2 Aug 2011
11.00 pm – 6.00 am
IPCORE Network upgrading activity
Cyberjaya and Batu
TM Broadband (Streamyx) service, Data Services 1 – 7 Aug 2011
-
Network Fault Restoration on the Asia-America Gateway (AAG) cable network linking Malaysia to the United States and North Asia.
Customers nationwide accessing affected international websites
1) Slow browsing and high latency while accessing international websites hosted in the United States, Europe and North Asia.
2) Customers using Virtual Private Network (VPN) and other critical business applications linked to US, Europe & North Asia may experience some level of service degradation.
2 Aug 2011
12.01 am until 6.00 am
IPCORE Network upgrading activity
Cyberjaya
Batu
Internet, Voice, Data and IPTV services
3 -18 Aug 2011
-
Network upgrading activity
Sabah
Metro-e and TM Broadband (Streamyx) services 4 Aug 2011
3.01 am until 5.00 am
Network upgrading activity
Sibu, Sarawak
Metro-e and TM Broadband (Streamyx) services
3 – 4 Aug 2011
11.00 pm until 6.00 am
IPCORE Network upgrading activity
Raja Chulan
Putrajaya
Internet, Voice and Data services
5 Aug 11
1.00 am until 3.00 am
Network equipment maintenance
Bintulu
TM Broadband (Streamyx) service 6 Aug 2011
12.01 am until 6.00 am
IPCORE Network upgrading activity
Nationwide
Internet, Voice, Data services specifically at Miami, Ashburn and Jakarta.
6 Aug 2011
12.00 am until 2.00 am
Network upgrading to Next Generation Network (NGN)
Tras, Raub, Pahang
TM Phone (Homeline & Businessline) / TM Broadband (Streamyx)
09 3615 XXX
6 Aug 2011
12.00 am until 2.00 am
Network upgrading activity
Lutong, Sarawak
Metro-e and TM Broadband (Streamyx) services
7 – 8 Aug 2011
11.00 pm – 6.00 am
Network upgrading activity
Miri, Sarawak
Metro-e and TM Broadband (Streamyx) services
8 Aug 2011
12.00 am until 6.00 am
Network upgrading activity
Sarawak
Metro-e and TM Broadband (Streamyx) services
8 – 9 Aug 2011
11.00 pm until 6.00 am
IPCORE Network upgrading activity
Klang
Kelana Jaya
Internet, Voice, Data and IPTV services
9 – 10 Aug 2011
11.00 pm until 6.00 am
Network upgrading activity
Sarawak
Metro-e and TM Broadband (Streamyx) services
9 Aug 2011
3.00 am until 5.00 am
Network upgrading activity
Labuan
Metro-e and TM Broadband (Streamyx) services
10 Aug 2011
1.00 am until 5.00 am
Network upgrading activity
Penampang, Sabah
Metro-e and TM Broadband (Streamyx) services
10 – 11 Aug 2011
11.00 pm until 2.00 am
Network upgrading activity
Inanam, Sabah
Metro-e and TM Broadband (Streamyx) 10 – 11 Aug 2011
11.00 pm until 6.00 am
Network upgrading activity
Pantai Remis, Langkap, Kampong Gajah and Bagan Pasir in Perak
TM Broadband (Streamyx) 10 – 11 Aug 2011
11.01 pm until 6.00 am
IPCORE Network upgrading activity
Brickfields
Bandar Tun Razak
Internet, Voice, Data and IPTV services
11 Aug 2011
1.00 am until 4.00 am
Network upgrading activity
Kota Kinabalu, Sabah
Metro-e and TM Broadband (Streamyx) 11 Aug 2011
12.00 am until 6.00 am
Network equipment maintenance
Serdang
TM Broadband (Streamyx) and UniFi 12 Aug 2011
12.00 am until 6.00 am
Network equipment maintenance
Serdang, Salak Tinggi and USJ in Selangor
TM Broadband (Streamyx) and UniFi 12 – 13 Aug 2011
11.30 pm until 6.00 am
Network upgrading activity
Cyberjaya
Metro-e and TM Broadband (Streamyx) 13 Aug 2011
12.01 am until 6.00 am
IPCORE Network upgrading activity
Nationwide
Internet, Voice, Data services specifically at Seoul, Taipei, Frankfurt and Amsterdam.
13 Aug 2011
12.00 am until 2.00 am
Network upgrading to Next Generation Network (NGN)
Menglembu, Perak
a) TM Phone (Homeline & Businessline) / TM Broadband (Streamyx) 05-2801 XXX
From 052810 XXX to 05-2816 XXX
05-282X XXX
From 05-2861 XXX & 05-2862 XXX
b) ISDN BRI
From 05-2851 1XX to 05-2851 7XX
13 Aug 2011
12.00 am until 2.00 am
Network upgrading to Next Generation Network (NGN)
Tangga Batu, Melaka
a) TM Phone (Homeline & Businessline) / TM Broadband (Streamyx)
06-351X XXX
From 06-3531 XXX to 06-3533 XXX
b) ISDN BRI
06-3521 XXX
14 Aug 2011
12.00 am until 2.00 am
Network upgrading activity
Keningau, Sabah
TM Broadband (Streamyx)
14 Aug 2011
1.00 am until 3.00 am
Network upgrading activity
Elopura, Sabah
TM Broadband (Streamyx) and TM Direct
15 Aug 2011
5.00 pm until 8.00 pm
Network upgrading to Next Generation Network (NGN)
Tangga Batu, Melaka
a) ISDN PRI
From 06-3522 XXX to 06-3524 XXX
15 – 16 Aug 2011
11.00 pm until 6.00 am
IPCORE Network upgrading activity
Klang, Taman Tun Dr. Ismail, Batu
TM Broadband (Streamyx) and TM Direct
17 – 18 Aug 2011
11.00 pm until 6.00 am
Network upgrading activity
Kelana Jaya, Brickfields
Metro-e and TM Broadband (Streamyx)
During this upgrading exercise, our customers subscribing to the affected services may experience minor service interruptions. We would like to assure our customers that the services will resume to normal after the stipulated period.
