One of the places I'll be staying in Bali
Hey all, I will have intermittent internet access from 27 May 2010 till 6 June 2010 as I am going on holiday to Bali.
During this time, direct messages to me will be replied a lot slower. However, support will be handled by Wolffeh and Pit Boss and account generations will proceed as usual.
Just drop us a mail or post a thread in our forum if you have any queries!
This notice effects only ISPs serviced by SMW4 which would include Streamyx, Singtel and several Indian ISPs.
The repairs on SMW4 off Mumbai which began yesterday on the 23 May 2010 is expected to be completed by the 27 May 2010.
The cable repair ship has arrived and is performing upgrades as planned.
While this repair work is underway, disruptions to connections to Europe and East Coast of US is expected to continue. However, due to rerouted traffic, congestion is expected to also occur on the remaining routes to other international destinations.
Please note that this is strictly not a TM fault as the SMW4 is maintained by a consortium but I have a feeling that TM has not subscribed to sufficient uplinks to successfully failover properly.
We’ll be taking Cherokee, Nelson and Mohican offline sometime next month in the following order:
Cherokee: Cancelled WEF 7 June 2010
Mohican: Cancelled WEF 22 June 2010
Nelson: Cancelled WEF 25 June 2010
They will be replaced with servers with better routing to SE Asia and will update you both in the blog and in our configs when this happens.
You need not do anything at this juncture.
Crysis server upgrade has been completed. Nelson will now be next in line for the upgrade. Reinstall will happen sometime tonight/tomorrow.
Update: Nelson upgrade has been cancelled due to exorbitant reinstallation charges. We have decided to replace this with a new server upon its expiry.
Crysis’ update is underway and will be ready in an hour or two.
Thank you for your patience
Crysis will undergo upgrades in about 2 hours time. Estimated downtime is about 3 hours or less.
These improvements will ensure a fairer distribution of bandwidth by ensuring users do not bypass their subscribed speed limits.
This has already been implemented in Gurren and Mystic.
As Crysis is a relatively high user server, you may experience some difficulties in connecting to Private Tracker while this is down.
We hope to keep interruptions to a minimum.
SMW4 has problems again which explains the continued slowdowns to European links and unstable connections.
Telekom Malaysia Berhad (TM) wishes to announce that its consortium members have detected a cable fault on the South East Asia – Middle East – Western Europe 4 (SMW4) cable network along the Colombo – Mumbai segment that links Malaysia to Europe. The consortium will be carrying out repair works on site on Sunday, 23 May 2010.
During the restoration process, there may be some interruption to the traffic to Europe carried through that cable. TM has taken pro-active steps to minimize disruptions by providing adequate links on other routes and coordinated with other international carriers in order to provide additional bandwidth for our customers. In order to further alleviate the situation, TM will also be diverting traffic to other networks to reduce congestion, thus, minimizing the impact to our users.However, despite these initiatives, customers using Internet services nationwide may experience some degree of service degradation such as slow browsing while accessing international websites. Nevertheless, customers using Virtual Private Network (VPN) and other critical business applications linked to Europe will be assured minimal degradation of service, if any.
TM will provide necessary updates on the progress of the restoration works.
We apologize for any inconveniences caused by this disruption, whilst at the same time, would like to assure our customers that TM is undertaking all necessary measures to ensure that customers experience minimal service interruption.
TM wishes to thank its customers for their understanding and patience during the affected period. Meanwhile, customers can call TM at 100 and select “Technical Assistance” or email help@tm.com.my for any Internet related problems.
It appears that TM has deprioritized FTP traffic and this is affecting our seedbox users.
We are now testing enabling HTTP for all our seedbox users. Before we do this, we require your help in testing the following test download files and telling us what speeds you get:
- http://sb1.bolehvpn.net/test1GB.bin
- http://sb2.bolehvpn.net/test1GB.bin
- http://colossus.bolehvpn.net/test1GB.bin
I noticed that the slow connections to Europe can be alleviated if you switched IP range if you’re using Streamyx…Looks like a TM problem then!
On how to switch, refer to our classic post on this issue 
Don’t be lazy and whine! Get up and do something
Right, we have just noticed that several of our EU based servers have dropped speed and have become inaccessible all of a sudden from Malaysia….And as I type this…connectivity has been restored but seems like there’s some packet loss. Looks like TM is doing something!
Will keep you posted.
Join us at :
