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Archive for April 11th, 2009

Saturday, April 11th, 2009

TM Undersea Cable Update

TM LadyHere are some updates from TM:

Dear Valued Customers,

Telekom Malaysia Berhad (TM) is pleased to inform its customers that the restoration works on the Asia Pacific Cable Network 2 (APCN2) near Chongming, China connecting Malaysia to the United States has been completed.

Meanwhile, there is a delay in the restoration date for the Southeast Asia-Middle East-Western Europe 3 (SMW3) cable network between Tuas, Singapore and Penang linking Malaysia due to technical problems at the repairing stages. Due to the delay, full recovery of SMW3 cable network is now expected to be on 17 April 2009.

However, to date, TM has already recovered 97% bandwidth capacity for its Internet traffic to Hong Kong and North America.

TM Internet and IP services as well as other critical business applications linked to the US and Hong Kong has resumed normal operations since 10 April 2009.

We would like to thank our customers for their patience during the affected period. Customers can call TM at 100 and select “Internet Services” or e-mail us at [email protected] for any Internet related problems.

Which basically means:

  1. Connections to US should be not too bad
  2. Europe still sucks till 17 April 2009
  3. Which ACTUALLY REALLY MEANS: Streamyx still sucks :P

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