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Archive for March 18th, 2009

Wednesday, March 18th, 2009

Malaysian Communications and Multimedia Commission Complaint

I have now submitted a MCMC complaint via their online complaint centre.

Apparently this does get their attention. I’m crossing my fingers to hope for a speedy resolution.

I suggest others who are facing connectivity issues to international websites, do the same to put pressure on TM.

Wednesday, March 18th, 2009

My Internet Connection is Like Woe

The 115.132.x.x range which I have been locked to is TOTALLY hopeless:

Now just to make sure it wasn’t a line problem, I pinged our Malaysian hosted website:

Pinging bolehvpn.net [202.75.55.245] with 32 bytes of data:
Reply from 202.75.55.245: bytes=32 time=66ms TTL=55
Reply from 202.75.55.245: bytes=32 time=62ms TTL=55
Reply from 202.75.55.245: bytes=32 time=64ms TTL=55
Reply from 202.75.55.245: bytes=32 time=63ms TTL=55
Reply from 202.75.55.245: bytes=32 time=63ms TTL=55
Reply from 202.75.55.245: bytes=32 time=63ms TTL=55
Reply from 202.75.55.245: bytes=32 time=64ms TTL=55
Reply from 202.75.55.245: bytes=32 time=62ms TTL=55
Reply from 202.75.55.245: bytes=32 time=63ms TTL=55
Reply from 202.75.55.245: bytes=32 time=63ms TTL=55
Reply from 202.75.55.245: bytes=32 time=63ms TTL=55
Reply from 202.75.55.245: bytes=32 time=63ms TTL=55
Reply from 202.75.55.245: bytes=32 time=64ms TTL=55
Reply from 202.75.55.245: bytes=32 time=62ms TTL=55
Reply from 202.75.55.245: bytes=32 time=62ms TTL=55

Ping statistics for 202.75.55.245:
Packets: Sent = 15, Received = 15, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 62ms, Maximum = 66ms, Average = 63ms

Singapore also returns a good result:

Ping statistics for 202.79.222.13:
Packets: Sent = 104, Received = 104, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 70ms, Maximum = 87ms, Average = 72ms

Now pinging gmail.com returns not so great results:

Pinging gmail.com [209.85.171.83] with 32 bytes of data:
Reply from 209.85.171.83: bytes=32 time=336ms TTL=237
Reply from 209.85.171.83: bytes=32 time=335ms TTL=237
Reply from 209.85.171.83: bytes=32 time=334ms TTL=237
Request timed out.
Reply from 209.85.171.83: bytes=32 time=336ms TTL=237
Reply from 209.85.171.83: bytes=32 time=336ms TTL=237
Request timed out.
Request timed out.
Reply from 209.85.171.83: bytes=32 time=336ms TTL=237
Reply from 209.85.171.83: bytes=32 time=335ms TTL=237
Reply from 209.85.171.83: bytes=32 time=334ms TTL=237
Reply from 209.85.171.83: bytes=32 time=335ms TTL=237
Reply from 209.85.171.83: bytes=32 time=334ms TTL=237
Reply from 209.85.171.83: bytes=32 time=334ms TTL=237
Request timed out.
Reply from 209.85.171.83: bytes=32 time=338ms TTL=237
Request timed out.
Reply from 209.85.171.83: bytes=32 time=337ms TTL=237
Reply from 209.85.171.83: bytes=32 time=336ms TTL=237
Reply from 209.85.171.83: bytes=32 time=338ms TTL=237
Reply from 209.85.171.83: bytes=32 time=338ms TTL=237
Reply from 209.85.171.83: bytes=32 time=335ms TTL=237
Reply from 209.85.171.83: bytes=32 time=336ms TTL=237
Reply from 209.85.171.83: bytes=32 time=336ms TTL=237
Reply from 209.85.171.83: bytes=32 time=336ms TTL=237
Reply from 209.85.171.83: bytes=32 time=334ms TTL=237
Reply from 209.85.171.83: bytes=32 time=335ms TTL=237
Reply from 209.85.171.83: bytes=32 time=333ms TTL=237
Reply from 209.85.171.83: bytes=32 time=334ms TTL=237
Reply from 209.85.171.83: bytes=32 time=335ms TTL=237
Reply from 209.85.171.83: bytes=32 time=335ms TTL=237
Reply from 209.85.171.83: bytes=32 time=336ms TTL=237
Reply from 209.85.171.83: bytes=32 time=336ms TTL=237

Ping statistics for 209.85.171.83:
Packets: Sent = 33, Received = 28, Lost = 5 (15% loss),
Approximate round trip times in milli-seconds:
Minimum = 333ms, Maximum = 338ms, Average = 335ms

Now check out the ping to UK:

Pinging bbc.co.uk [212.58.224.138] with 32 bytes of data:
Request timed out.
Reply from 212.58.224.138: bytes=32 time=348ms TTL=110
Request timed out.
Request timed out.
Reply from 212.58.224.138: bytes=32 time=349ms TTL=110
Reply from 212.58.224.138: bytes=32 time=348ms TTL=110
Reply from 212.58.224.138: bytes=32 time=351ms TTL=110
Request timed out.
Reply from 212.58.224.138: bytes=32 time=348ms TTL=110
Request timed out.
Request timed out.
Reply from 212.58.224.138: bytes=32 time=350ms TTL=110
Reply from 212.58.224.138: bytes=32 time=349ms TTL=110
Request timed out.
Reply from 212.58.224.138: bytes=32 time=348ms TTL=110
Reply from 212.58.224.138: bytes=32 time=349ms TTL=110
Request timed out.
Reply from 212.58.224.138: bytes=32 time=348ms TTL=110
Request timed out.
Request timed out.
Reply from 212.58.224.138: bytes=32 time=350ms TTL=110
Reply from 212.58.224.138: bytes=32 time=349ms TTL=110
Reply from 212.58.224.138: bytes=32 time=350ms TTL=110
Reply from 212.58.224.138: bytes=32 time=348ms TTL=110
Reply from 212.58.224.138: bytes=32 time=348ms TTL=110
Request timed out.
Reply from 212.58.224.138: bytes=32 time=350ms TTL=110
Reply from 212.58.224.138: bytes=32 time=350ms TTL=110
Reply from 212.58.224.138: bytes=32 time=350ms TTL=110
Request timed out.
Reply from 212.58.224.138: bytes=32 time=348ms TTL=110

Ping statistics for 212.58.224.138:
Packets: Sent = 31, Received = 19, Lost = 12 (38% loss),
Approximate round trip times in milli-seconds:
Minimum = 348ms, Maximum = 351ms, Average = 349ms

I don’t know in what world is 15-38% loss acceptable…a third world country perhaps? This has also been going for more than a month now.


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