February 8th, 2010

Obama and US-Surf Down (investigation in progress) *now back up*

Both Obama and US-Surf servers went down about an hour ago for an unknown reason. We are in contact with the datacentre to find out what has happened and will keep you guys posted.

Update 2:47 PM 8 February 2010: Network admin has confirmed that there is currently a network issue in that datacentre which they are working to resolve. No ETA has been provided yet.

Update 4:30PM 8 February 2010: Servers restored.

February 6th, 2010

BolehSurf Details Changed

Please note that BolehSurf details have changed for those who are approved Beta Testers.

February 5th, 2010

BolehJerit :P aka ShoutBox is back on the Forums

Shoutbox is back on the forums  for you guys to chill :D So stop PMing for this! Lol. Enjoy guys/gals!

Please behave and remember, if it’s a support query that requires more than a one-liner answer, it doesn’t belong there!

February 4th, 2010

Smooth Surf Beta Initial Test Results

Our beta smooth surfing service: Possibly named BolehSurf is showing promise.

Here’s a video from kemikelx showing with BolehSurf and without BolehSurf while loading Youtube.

February 3rd, 2010

Funny Nasty E-mail

Name withheld:

Dear Sir
I have ordered 3 days. Up till now I have not use it because i ordered your service yestrday and was waiting for long (more than 6 hours ) Please let me know when the days started to be counted?
Is it from the date of order? if yes  then i will try to recover my payment. and I will never use your service again. Moreever, i will post a foroum on the net to advice pepole not to use your service. Please let me know?

Thanks

This was sent at 3 am our time and despite our notice stating that it might take a few hours and when we do our key generation. Great spelling, great mixture of passive/aggressive…and all round general FAIL.

Being a prick, I denied his request.

February 2nd, 2010

Testing BolehSurf again

Hey all, we’re opening testing to BolehSurf again for those of you fedup of Youtube buffering, slow surfing, etc etc.

This beta test will only be open to a select few to begin with. If you wish to apply, please go to our forum and request BolehSurf Beta Tester group membership. If you don’t know how to do this :P then well haha.

Please do not take it personally if we reject your application as we have very few slots to begin with.

February 1st, 2010

Two New Streamyx Announcements: Upgrades and Poofness

TM- Upgrading of Core Network

Telekom Malaysia Berhad (TM) wishes to inform our customers that we will be migrating our existing global network to a new platform to facilitate ongoing improvements of our network performance and service quality. The migration will allow TM to provide a more integrated service proposition to support a larger ecosystem of applications.

The migration exercise will take place on 9, 13, 16, 20 and 23 January 2010 between 12.00 am until 6.00 am.

Therefore, all our Internet and Voice over Internet Protocol (VoIP) services such as Streamyx, iTalk and Home Prepaid customers nationwide may experience minor service interruptions during the stipulated period. We would like to assure our customers that the services would resume to normal after the stipulated period.

TM would like to thank you for your patience during our migration period and we would like to assure you that we are upgrading our network to enable us to provide you with the best in next- generation network (NGN) services.

This was shortly followed by the AAG announcement from TM:

Telekom Malaysia Berhad (TM) wishes to announce that there has been a disruption of its Internet services due to circuit faults on the Asian American Gateway (AAG) submarine cable network at Lantau in China and at the domestic international link at Genting Sempah, Pahang, linking Malaysia to the United States (US) and Hong Kong.

Due to this, customers using Internet services may now experience slow browsing while accessing content hosted in the U.S. and Hong Kong. In addition, customers using other IP services such as Virtual Private Network (VPN) and other critical business applications linked to the U.S. and Hong Kong may also experience some service degradation.

To alleviate the problem, some of the links have been rerouted to alternate routes to ease the congestion.

During the restoration process, traffic to Northern America and Hong Kong may experience minor degradation while traffic to other countries is not affected. TM will make further announcements on the progress of the restoration works.

TM wishes to assure its customers that it is undertaking all necessary measures to restore communications services for its customers as soon as possible.

By the way, did anyone notice that the first announcement uses .html while the second announcement uses .aspx? What happened to standardization?

February 1st, 2010

Funny Pictures of the AAG

Some humorous pictures of the AAG cable system taken from their website:

Balloons!

Guy fixing balloons!

Damn I wish I had some balloons!

Here you go! HUGE BALLOONS!

Balloons Deploy!!

February 1st, 2010

Damaged Cable Disrupts Net Service in SE Asian region

A damaged undersea cable has affected connectivity for Malaysian customers to the US, Singapore and HK region and as such internet connectivity to such regions will be affected. Please note that despite the report below, links to Europe may be affected as well due to the rerouting of US traffic through the alternate lines.

This is particularly humorous considering that the AAG cable system is less than a year old! Obviously bad positioning… For more information on the AAG, you can read it up here.

Taken from The Star

KUALA LUMPUR: Telekom Malaysia Bhd’s (TM) Internet service was disrupted by a damaged underwater cable circuit at the Asian American Gateway (AAG) in Lantau, China.

In a statement issued yesterday, TM said due to the damage at AAG, which links Malaysia to the United States, customers surfing websites hosted in Hong Kong and the US would be experiencing slow connection.

Those using Internet protocol (IP)-like virtual private network (VPN) and critical business applications linked to Hong Kong and the US might encounter service disruption.

The statement said to overcome the problem, several Internet lines were directed to alternative connections to reduce traffic congestion.

With repairs under way, traffic to North America and Hong Kong would experience disruption while traffic to other countries would remain the same.

TM customers can report problems by calling the 100 line and choose “Internet service” or sending e-mails. — Bernama

January 20th, 2010

Oh ‘God’, Malaysians and their obsession with names

First we have the ‘God’ issue and now we have this from the Star.

Our currency wrongly denoted

FOR many years now, prices or monetary values used in our country are denoted by the acronym RM and pronounced as Ringgit Malaysia (or Malaysian Ringgit).

However, try picking up an Asian edition of an international magazine or checking our exchange rates via an international financial website, chances are our currency is often denoted as either MYR or MY$, while currencies of other countries (including those of neighbouring ones) are correctly used.

What happened to RM?

ABDUN NIZAR AHMAD,
Kuala Lumpur.

Obviously someone failed to see that MYR stands for Malaysian Ringgit much like JPY stands for Japanese Yen, USD for US Dollar, AUD for Australian Dollar…etc.

As if a preoccupation names isn’t enough, we decide to add stupidity to the list. Sorry Abdun Nizar Ahmad, you score a huge fail.

Also for the record, my issue of the Economist which had a picture of Adam and Eve on it, was also censored with their private parts blackened out. I shudder to think what’s happening in Malaysian museums with Greek statues.